Care Home Manager (Nursing)

Kingsley Home Care Services; Downham Market; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Downham Market is looking for a Home Manager to oversee operations, ensuring high standards of care and compliance with regulations. The role involves leading a dedicated team, managing budgets, and building positive relationships with residents and families. Ideal candidates will have experience in the care sector and a strong commitment to person-centred care. This position offers professional development in a supportive environment.

Qualifications

• Experience managing a nursing home is essential.
• Proven record of achieving high standards in care.
• Ability to maintain relationships with stakeholders.

Responsibilities

• Lead the staff team with kindness and compassion.
• Ensure compliance with regulatory requirements.
• Manage budget and financial targets effectively.
• Develop strategic marketing plans to maintain occupancy.
• Build positive relationships with residents and families.

Skills

Leadership

Knowledge of CQC standards

Communication skills

Marketing skills in care sector

Person-centred care

Education

NMC registered nurse

Job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

Downham Grange offers luxury facilities with a focus on resident wellbeing. The home is set close to the town centre, with excellent transport links across West Norfolk and Cambridgeshire. All rooms are single occupancy with en-suite facilities, set within a bright, modern environment.

You’ll be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager, Unit Managers, Hospitality Manager and Administrator. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Reports to: Operations Manager

Key duties and responsibilities

• Provide leadership and direction to the home 0’s staff team, promoting a culture of kindness, compassion, and empathy.
• Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
• Manage the home 0’s budget, ensuring financial targets are met and costs are effectively managed.
• Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.
• Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.

Skills and attributes

• Previous experience managing a nursing home.
• A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
• Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
• A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
• Enthusiasm and passion for developing high levels of person-centred care.
• Ability to actively participate in the growth and development of the care service.

Education and qualification

• Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.