Care Home General Manager - Lead with Heart & Impact

Avery Healthcare Group; Downham Market; Remote; GBP 52,000 - 70,000; Full time

Job summary

Avery Healthcare Group is seeking a warm, inspiring General Manager for Carrstone House Care Home in Downham Market. You will lead a team to deliver compassionate, person-centred care, ensuring residents feel safe, supported, and truly at home while meeting regulatory standards.

You’ll drive recruitment, development, and engagement, oversee budgets and resources, and act as the key liaison for residents, families and external professionals. A strong, proactive leader is essential.

Qualifications

• Four years’ experience in a similar care environment.
• Holds Leadership and Management Level 5 qualification (or equivalent).
• Excellent leadership and management skills.
• Clear written and verbal communication.
• Proficient with IT and digital systems.
• Adaptable and flexible.

Responsibilities

• Lead and motivate a care team to deliver high-quality, person-centred care.
• Recruit, retain, and develop staff to build a strong, engaged team.
• Serve as primary contact for residents, families, and external professionals.
• Manage staffing, budgets, and resources to ensure safe, cost-effective operations.
• Provide inspiring leadership and drive regulatory standards.

Skills

Leadership

Management

Communication

Team motivation

Education

Leadership and Management Level 5 qualification

Tools

IT systems

Digital platforms

Job description

Avery Healthcare Group is seeking a warm, inspiring General Manager for Carrstone House Care Home in Downham Market. You will lead a team to deliver compassionate, person-centred care, ensuring residents feel safe, supported, and truly at home while meeting regulatory standards.

You’ll drive recruitment, development, and engagement, oversee budgets and resources, and act as the key liaison for residents, families and external professionals. A strong, proactive leader is essential.