Care Home General Manager

Avery Healthcare Group; Hatfield; On-site; GBP 65,000 - 75,000; Full time

Job summary

Avery Healthcare Group is seeking a General Manager for Acacia Mews Care Home in Hatfield. You will lead a caring team to deliver exceptional, person-centred care in line with regulatory standards and business targets.

This role requires strong leadership, robust communication, and the ability to manage recruitment, budget, and operational performance in a dynamic care environment.

Qualifications

• Minimum of four years of experience in a similar care environment.
• Leadership and Management Level 5 or equivalent.
• Excellent leadership and management skills.
• Effective verbal and written communication, and IT competency.
• Adaptable and flexible to cover a range of responsibilities at short notice.

Responsibilities

• Lead and inspire a team to deliver high-quality, person-centred care.
• Recruit, retain, and develop staff within the Home.
• Act as the primary contact for residents, relatives, visitors and health/social care professionals.
• Ensure safe staffing levels are reviewed and maintained according to occupancy and dependency.
• Provide inspirational leadership and management to the staff team.
• Manage costs within budgetary controls by reviewing stock and expenditure.

Skills

Leadership

Communication

IT literacy

Adaptability

Education

Leadership & Management Level 5 or equivalent

Job description

Package Description:

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way.

When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager at Acacia Mews Care Home in Hatfield. If this sounds like the place for you, we'd love to hear from you!

About the role

Your focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets.

Other responsibilities will include:

• Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in resident's wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing on-going inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

About Avery

At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of \"creating meaningful lives together,\" we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.