Care Home Admin (Part time)

TN United Kingdom; Hemel Hempstead; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dedicated team at a renowned care home in Hemel Hempstead, where your administrative skills will support a nurturing environment. This part-time role offers up to 16 hours per week, focusing on reception duties, record-keeping, and assisting management with various tasks. You'll play a crucial role in ensuring smooth operations, from managing correspondence to coordinating staff schedules. If you're passionate about providing excellent support in a caring setting, this opportunity is perfect for you. Embrace the chance to contribute to a home that values compassion and professionalism.

Qualifications

• Experience in administrative roles, particularly in a care home environment.
• Strong proficiency in Microsoft Office and record-keeping.

Responsibilities

• Manage reception duties and greet visitors professionally.
• Handle correspondence, prepare timesheets, and maintain accurate records.

Skills

Microsoft Office

Reception Duties

Record Keeping

Diary Management

Communication Skills

Education

High School Diploma

Administrative Certification

Tools

Payroll Software

Database Management Tools

Job description

Below is a refined version of the job description, improving formatting and clarity while preserving the original content:

Care Home Admin (Part time), Hemel Hempstead

Client: Gold Care Homes

Location: Hemel Hempstead, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 4538e05c9758

Job Views: 6

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

About Our Home:

Nestled in the bustling heart of Hemel Hempstead, Queensway House isn't just a care home—it's a haven where every corner is crafted with love and every moment is tailored for joy. Just a stone's throw from shopping delights and transport conveniences, our residents find solace in our expansive grounds, cinematic escapes, and tranquil meditation spots. But it's the personal touch, the dedication of our teams like Paul, who transform seasons within our walls, that truly makes Queensway a finalist-worthy home. Here, care is an art, and every day is a masterpiece in the making. Welcome to Queensway House.

We are seeking an experienced admin to join our team for up to 16 hours per week.

What you will be doing:

• General reception duties, taking calls, transferring to departments, greeting visitors
• Handling correspondence, telephone enquiries, reception duties, preparation of timesheets, submission of payroll summaries, record keeping, and taking minutes of meetings
• Providing accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure standards are met, maintaining confidentiality at all times
• Supporting the Home Manager and Deputy Manager in delivering corporate/strategic objectives and administrative tasks, including diary management, meeting preparation, and coordination
• Coordinating the duty rota, liaising with Bank and Agency staff as required
• Sorting and distributing mail throughout the Home
• Supporting the recruitment process, ensuring all paperwork and documentation are complete
• Keeping accurate records of residents' documentation, including financial contracts, invoice requests, payments, cash records, and invoices
• Providing financial invoicing and information to clients or next of kin, resolving queries, and following up on unpaid invoices
• Maintaining records of admissions, hospitalisations, and discharges to ensure correct invoicing
• Processing Social Services Assessment forms, liaising with Social Services' Finance department, and chasing late payments
• Providing monthly summaries of invoices issued and payments received to Head Office, along with management reports
• Preparing and submitting data related to petty cash and wages monthly
• Matching supplier invoices/delivery notes, obtaining authorisation for payments, and liaising with suppliers on queries
• Providing a professional telephone and reception service to visitors and the public
• Attending training courses and sessions as required
• Maintaining client, staff, and business confidentiality at all times
• Managing stationary orders, stock, and records
• Answering the telephone, recording messages, responding to problems and queries, and dealing with visitors appropriately
• Ensuring all customer interactions are welcoming and professional