Care Coordinator - Home care

Kingsley Healthcare Group; Lowestoft; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in care services is seeking a Domiciliary Care Coordinator to ensure high standards of care for service users. The role involves supervising care shifts, maintaining service quality, and supporting individuals in their homes. Join a collaborative team dedicated to making a difference in people's lives, with opportunities for professional development and a strong focus on staff wellbeing.

Benefits

Opportunities for training and development

Supportive work environment

Team-oriented culture

Qualifications

• 2 years' experience in a care setting with vulnerable individuals.
• Willingness to undertake additional training.
• Strong decision-making and time management skills.

Responsibilities

• Ensure the delivery of care services to a high standard.
• Oversee care shifts in the absence of the Home Care Manager.
• Support service users’ personal development.

Skills

Empathy

Time Management

Decision Making

Education

NVQ in Health and Social Care

Job description

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We are looking for a dedicated individual who can work collaboratively as part of a team to uphold the personal care of our service users, while always respecting their dignity and encouraging independence.

Your role will involve ensuring the delivery of care services to a consistently high standard. Additionally, you will provide assistance in maintaining the physical environment of the service users and supporting their day-to-day activities within their own home. In the absence of the Home Care Manager, you will be responsible for overseeing care shifts and ensuring the wellbeing of both staff and service users.

Reports to: Branch Manager

Key duties and responsibilities

• Maintain dignity and standards of service users and their homes.
• Work as part of an efficient team to ensure smooth running of the service.
• Continue professional development through attending and contributing to training, meetings, and supervisions.
• Comply with Kingsley Home Care Services Health & Safety policy and procedures.
• Represent Kingsley Home Care Services professionally and positively at all times.
• Maintain confidentiality regarding all issues and information relating to service users.
• Support service users’ personal development regarding independence, skills, rights, and choices.
• Ensure that all rota’s are completed and made available to staff in a timely manner.
• Train, assess, and ensure that medication is administered and managed effectively and safely by staff.
• Meet with service users to ensure that their care meets their needs as per their individual care plan.

Skills and attributes

• 2 years' experience in a care setting with vulnerable individuals
• Willingness to undertake necessary NVQ or additional training
• Empathy, understanding, and experience in meeting the needs of service users
• Strong time management skills and ability to work well under pressure
• Ability to make balanced, clear, and timely decisions
• Proactive approach to involving others in decision-making processes
• Commitment to health and safety practices

What will you gain?

By joining our team as a Domiciliary Care Coordinator, you can expect:

• The satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We believe that the happiness of our staff improves the service we provide to our residents.
• Ample opportunities to learn and develop your skills, with access to training and development programs.
• A supportive work environment with established procedures and processes to ensure your success.

If you are passionate about making a difference in people's lives and are dedicated to delivering exceptional care, we would love to hear from you.

* An enhanced DBS disclosure is required for this position