Care Coordinator | Bristol

Catalyst Care Group; West of England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare organization in Bristol is seeking a Care Coordinator to manage staffing operations and ensure exceptional service delivery. This role involves coordinating staff, responding to queries, and ensuring compliance with care standards. Ideal candidates will have a background in healthcare, strong organisational skills, and a full UK driving licence. Benefits include an Employee Assistance Programme and additional wellness days.

Benefits

Employee Assistance Programme

Retail Discount Scheme

Workplace Pension Scheme

Gym and Cycle to Work discounts

Health Cash Plan

Four additional wellness days per year

Extra holiday day on your birthday

Group Life Insurance

Group Critical Illness Cover

Income Protection Cover

Qualifications

• Experience in coordination or administrative roles in healthcare is preferred.
• Full UK driving license is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Coordinate staffing solutions to meet client requirements.
• Manage and respond to all client and clinician inquiries efficiently.
• Collaborate with internal teams to support smooth operations.

Skills

Strong communication skills

Organisational skills

Multitasking ability

Experience in healthcare

Confident using Microsoft Office

Education

NVQ Level 2 in Health and Social Care

Job description

Location: Bristol
Job Types: Full time, Permanent
Hours: 37 hours per week
Salary: £25.000 - £27.000 per year
On-call may be required which would be paid on top of the salary.

Join a supportive and passionate team at Catalyst Care Group, providing exceptional person‑centred care across Bristol. As a Care Coordinator, you’ll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organisation continue to grow and thrive.

About the Role

As a Care Coordinator, you’ll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You’ll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards. Working closely with the Transforming Care, Account Management, and Sales teams, you’ll contribute to business growth and client satisfaction. The role also includes participating in the on‑call rota as part of your regular duties.

Key Responsibilities

• Coordinate staffing solutions to meet client requirements across care services
• Manage and respond to all incoming client and clinician inquiries efficiently
• Collaborate with internal teams to support smooth and compliant operations
• Match clinicians’ skills and availability to client needs
• Maintain accurate records and ensure adherence to company procedures and regulations
• Support service improvement and promote positive relationships with clients and staff

About You

• NVQ Level 2 in Health and Social Care (desirable)
• Experience in the healthcare sector, preferably in coordination or administrative roles
• Strong communication, organisational, and multitasking skills
• Confident using Microsoft Word, Outlook, and Excel
• Ability to work in a fast‑paced environment handling multiple queries
• Full UK driving licence

Benefits

• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts
• Health Cash Plan
• Four additional wellness days per year
• Extra holiday day on your birthday
• Group Life Insurance
• Group Critical Illness Cover
• Income Protection Cover