Care Coordinator/Administration Assistant

ICare Group; Liverpool City Region; On-site; GBP 13,000 - 15,000; Full time

Job summary

A community-focused care provider in Liverpool City Region is seeking a Care Coordinator/Administration Assistant. The role involves data management, team assistance, and effective communication. Candidates should have experience in administration, especially in care settings, strong organisational skills, and proficiency in Microsoft Office. ICare Group offers a supportive environment with growth opportunities and comprehensive training.

Benefits

Refer a Friend Scheme

Quarterly and Annual Carer Awards

Blue Light Card

Employee Assistance Programme

Comprehensive Training

Growth Opportunities

Qualifications

• Previous experience in an administrative role, preferably in a care setting.
• Strong organisational skills with attention to detail.
• Ability to multitask and prioritise tasks efficiently.
• Excellent communication skills, both written and verbal.
• Willingness to undergo necessary background checks.

Responsibilities

• Efficient data input and management.
• Uploading files to the Birdie portal.
• Assisting the wider team with gathering information.
• Answering phone calls and adding notes to our system.
• Completing alerts on the Birdie platform.

Skills

Organisational skills

Communication skills

Microsoft Office Suite

Multitasking

Job description

Overview

Position: Care Coordinator/Administration Assistant (Experience in Coordinating rotas is advantageous)

Shifts Available: 37.5 hours per week, Monday to Friday

Salary: £13.40 per hour

Job Type: Full Time

About ICare Group

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services deliver essential support to individuals in the comfort of their own homes

Why Work with ICare Group?

• Refer a Friend Scheme: Earn £125 for both you and your referral through our Refer a Friend Scheme (terms and conditions apply).
• Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.
• Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
• Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
• Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.
• Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
• Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.
• Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
• Supportive Environment: ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.

Champion Sustainability in Healthcare: We’re leading the way in environmentally responsible healthcare and are committed to reducing our environmental footprint. Through our Carbon Reduction Plan, we've cut emissions by 88.8% since 2019 and are on track to achieve Net Zero emissions by 2030.

Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.

What You Will Do

• Efficient data input and management
• Uploading files to the Birdie portal
• Assisting the wider team with gathering and collating information
• Answering phone calls and adding notes to our system
• Completing alerts on the Birdie platform to keep operations running smoothly
• Performing additional duties to support the success of the branch

What We are Looking For

• Previous experience in an administrative role, preferably in a care setting or similar environment.
• Strong organisational skills with attention to detail.
• Ability to multitask and prioritise tasks efficiently.
• Excellent communication skills, both written and verbal.
• Willingness to work collaboratively in a fast-paced environment and support your colleagues.
• Proficient in Microsoft Office Suite
• Willingness to undergo necessary background checks.

Ready to Make a Difference?

Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time!

Equal Opportunities

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.

If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

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