Care Coordinator

TieTalent; London Borough of Hillingdon; On-site; GBP 25,000 - 28,000; Full time

Job summary

Join a leading home care provider as a Care Coordinator in London, offering a collaborative workplace. Responsibilities include rostering care calls, managing staff development, and ensuring high-quality service delivery. The role requires knowledge of CQC standards and a commitment to enhancing the lives of vulnerable individuals.

Benefits

Company issued mobile phone

Ongoing support and Professional Development

20 Days Holiday plus Bank Holidays

Qualifications

• Experience in care coordinating or 2 years in Health & Social Care preferred.
• Full Driving Licence and access to a vehicle preferred.

Responsibilities

• Roster and manage care team, ensuring quality delivery.
• Create and monitor customer care plans.
• Participate in the paid on-call rota and ensure compliance with CQC regulations.

Skills

Knowledge of CQC standards

Experience with Rostering care calls

Flexibility to cover on-call

Commitment to improving quality of life

Education

NVQ Level 3 Health & Social Care

Job description

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About

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.

About

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.

Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.

We are currently recruiting for a Care Coordinator to maintain and develop our domiciliary service in our Hillingdon branch.

Core Duties & Responsibilities As Care Coordinator

Primary role is to Roster and Template care calls using an electronic system Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations Ensuring care assessments, care and risk planning meets best practice and customers aspirations Work with Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the paid on-call rota Put in place measure to comply with CQC regulations and work to achieve the best care standards possible

As a Care Coordinator, you will be offered the following:

Salary £25,000 - £28,000 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider

We are looking for a Care Coordinator to join us who are:

100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience with Rostering care calls on an electronic system Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving Licence and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred)

If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people’s lives, then this could be your next role

• Hayes, England
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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