Care Coordinator

Social Care & Education Jobs; London; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading homecare provider in Wandsworth seeks a Care Coordinator to ensure high-quality service delivery. Your role will involve managing staff schedules, overseeing care assignments, and maintaining compliance with regulations. If you have experience in homecare and are organized and communicative, we invite you to apply and join our dedicated team in making a difference.

Qualifications

• Experience in homecare essential, with experience in coordinating and managing rotas preferred.
• Strong organizational abilities and attention to detail for scheduling and documentation.
• Excellent interpersonal skills to maintain relationships with clients and care staff.

Responsibilities

• Manage the weekly rota for a team of 30 Care Assistants, ensuring shifts are covered.
• Handle unplanned absences and update clients on changes.
• Assign Care Assistants to clients based on compatibility and care needs.

Skills

Organizational Skills

Communication

Job description

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About Us:
We are a well-established homecare provider, delivering high-quality, person-centered care to individuals across the Wandsworth area. Our dedicated team of 30 Care Assistants provides between 800 and 1,000 care hours each week, supporting clients with diverse needs to live independently in their own homes. We are passionate about offering exceptional care and ensuring continuity for all our clients.

Role Overview:
As a Care Coordinator, you will play a key role in the smooth running of our service, ensuring that all care is delivered to a high standard and that staff rotas are effectively managed. You will be responsible for overseeing care schedules, coordinating shifts, managing staff absences, and liaising closely with clients and their families.

Key Responsibilities:

• Scheduling & Coordination: Manage the weekly rota for a team of 30 Care Assistants, ensuring each shift is covered and all client needs are met.
• Absence Management: Handle unplanned absences, finding cover and updating clients on any necessary changes.
• Client Matching: Assign Care Assistants to clients based on compatibility, care requirements, and location to maintain consistency and quality of care.
• Compliance & Documentation: Ensure that all records are kept up-to-date, in line with regulatory standards and company policy.
• On-Call Duty: Be available for on-call support one week in every three, to handle emergencies or last-minute changes.
• Team Support: Offer guidance and support to Care Assistants, addressing any issues or concerns that may arise.
• Communication: Serve as a primary point of contact for clients and their families, ensuring satisfaction and handling any feedback effectively.
• Competitive salary of £25,000 - £27,000 per annum
• On-call responsibility one week in every three
• Central office location in Wandsworth with no requirement to drive

Criteria:

• Experience: A background in homecare is essential, with experience in coordinating and managing rotas preferred.
• Organizational Skills: Strong organizational abilities and attention to detail to handle scheduling, documentation, and client management efficiently.
• Communication: Excellent interpersonal skills to maintain strong relationships with both clients and care staff.

If you are a dedicated, organized professional with a background in homecare and experience managing rotas, we would love to hear from you. Join us in making a difference in people’s lives every day.