Care Coordinator

TN United Kingdom; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join an award-winning care provider as a Care Team Co-Ordinator in Ipswich. This full-time role involves supporting Care Professionals and clients through scheduling, quality assurance visits, and managing client queries. Ideal for experienced carers looking to advance their careers in a supportive environment.

Qualifications

• Experience as a carer or senior carer.
• Driver with own car is essential.

Responsibilities

• Scheduling client visits with Care Professionals.
• Completing quality assurance visits in the community.
• Participating in out-of-hours on-call shifts.

Skills

Passion for helping others

Teamwork

Communication

Job description

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Join Our Award-Winning Care Team as a Care Team Co-Ordinator

We have an exciting opportunity to join our award-winning team and an Outstanding rated care provider.

We are currently looking to recruit a Care Team Co-Ordinator who will play a pivotal role in supporting our Care Professionals and Clients. This is a full-time position based in our Ipswich office. The role involves working in a team of three with a variety of duties, including:

1. Scheduling client visits with suitable matched Care Professionals
2. Onboarding new clients, including scheduling and introduction organisation
3. Completing quality assurance visits in the community with clients
4. Supporting with daily incoming calls
5. Making GP calls and health care referrals
6. Participating in out-of-hours on-call shifts
7. Supporting with covering holidays and sickness
8. Attending new Care Professional meetings
9. Ensuring timely responses to all client and Care Professional queries
10. Attending weekly team meetings with colleagues and senior managers

Qualifications

This role suits individuals looking to progress from their current role, such as experienced carers or senior carers. Being a driver with your own car is essential. We seek individuals passionate about helping others and supporting colleagues.