Care Coordinator

Call-In Homecare Ltd.; Clydebank; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Full Time contract

Weekly pay

Pension and mileage allowance (30p/mie

Paid annual leave

Fast-tracked job offer system

Job security

Refer a friend up to £300 (unlimited)

Employee Assistance Programme (EAP)

Personal and professional growth

Welcoming working environment

Well-being and fitness programmes

Exclusive store discounts and rewards

Free uniform & PPE

Blue Light card discounts up to 60%

Job summary

Call-In Homecare Ltd. is hiring a Homecare Coordinator to support our Wets of Scotland services. You will match new packages of care, set up client care plans on the rostering system, and schedule visits and rotas while communicating with frontline staff and the Service Manager.

The ideal candidate should have significant care-coordination experience, strong communication, and a willingness to participate in on-call duties, with driving license and knowledge of the local areas mentioned.

Qualifications

• Excellent communication and leadership capabilities in health and social care.
• Proven track record in delivering high-quality care at home services.
• Strong scheduling and rostering discipline for service users and carers.
• Knowledge of East Dunbartonshire, West Dunbartonshire and Renfrewshire areas.

Responsibilities

• Liaise with local authority referrals to match new packages of care.
• Set up service users' care packages on the rostering system (People Planner).
• Schedule service visits and carers' working rotas.
• Coordinate communication with frontline staff and Service Manager.

Skills

Communication skills

Care coordination

Geography knowledge

rostering systems

Scheduling care visits

On-call experience

Education

SVQ Level 3 in Health and Social Care

Tools

People Planner

Job description

Are you an experienced Carer / Care Coordinator ? Do you want to progress your career in the Care industry?

About us

Call-In Homecare was established in Edinburgh in 1991, and has since become one of the largest and most successful Care at Home providers across Scotland's central belt.

We are currently recruiting a Homecare Coordinator for our Wets of Scotland services. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes of colleagues, staff and service users.

Ideally, the candidate will have a good geographical knowledge of East Dunbartonshire, West Dunbartonshire and Renfrewshire, experience with electronic rostering systems and the effective scheduling of service users' care plans and Home carers' working rotas.

Please note there is an on-call requirement for this post, which attracts additional payments to your basic salary.

This is an ideal opportunity to become part of a progressive, supportive and quality oriented organisation and to take an active role in shaping the services Call-In Homecare Ltd. provides to its clients.

What We Can Offer You

• Full Time contact
• £27,300 per annum + On-call wage
• Weekly pay
• Pension and mileage allowance (30p/mile)
• Paid annual leave
• Fast-tracked job offer system
• Job security
• Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited).
• Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes.
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• Access to extensive well-being services and fitness programmes.
• Internal communication including exclusive store discounts and employee rewards.
• Free uniform & PPE
• Instore discounts with a Blue Light card offering up to 60% off high street names.
• And other benefits

Ideally, the candidate will have;

• Highly motivated, ambitious and passionate about providing high quality care services
• Previous experience as a Care Coordinator in a Health & Social Care setting is preferred but not essential
• Proven ability to manage and maintain a dynamic & excellent quality care service
• Excellent people management and communication skills
• Exceptional leadership and team working skills
• A valid driving license and own transport
• Good geographical knowledge of East & West Dunbartonshire and Renfrewshire
• SVQ Level 3 in Health and Social Care or willing to work towards it

Responsibilities and Duties

• Liaison with local authority referrals team to match new packages of care
• Set up of service users' package of care on the company's rostering system (People Planner)
• Scheduling of service users' care visits
• Scheduling of Homecare's working schedules
• Communicating with frontline staff in relation to service delivery
• Taking part in the branch office's out of hours on-call
• Communicating and reporting effectively with/to the Service Manager and colleagues

If you have any questions, please contact Melissa at [e-mail]