Care Coordinator

Nurseplus; Bury St Edmunds; On-site; GBP 25,000 - 29,000; Full time

Job summary

Nurseplus is seeking a motivated Care Coordinator for their homecare team in Bury St Edmunds. This exciting role involves liaising with service users, rostering staff, and ensuring care standards are met. Benefits include a competitive salary, career development pathways, and generous employee perks.

Benefits

Profit Share Bonus

Structured pathway for career development

Contributory pension scheme

Company Healthcare scheme

High street retailer discounts

Birthday off

Cycle to work scheme

Generous maternity and paternity benefits

Qualifications

• Full UK driving license is essential.
• Ability to build and maintain relationships.
• Well organized with a focus on teamwork.

Responsibilities

• Be the first point of contact for Service Users and Care Workers.
• Rostering staff for safe service delivery.
• Monitor care workers and conduct supervisions.

Skills

Communication

Teamwork

Multitasking

Job description

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This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Bury St Edmunds area. We have a large homecare office based in Rayleigh that covers Southend, Rochford and surrounding areas of South Essex. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.

Benefits of working with Nurseplus as a Care Coordinator:

Salary £25,000 + Profit Share Bonus

A structured pathway for your career development

Contributory pension scheme

Company Healthcare scheme

Company discounts scheme for high street retailers

Your birthday off

Cycle to work scheme

Generous maternity and paternity benefits

The main duties of the Care Coordinator role include:

Be the first point of contact for both new and existing Service Users and Care Workers.

Effectively handle initial enquiries from prospective service users and their families.

Rostering staff to provide a safe delivery of service to clients.

Liaise with other professionals involved in service users' care.

Assisting with recruiting new care workers to the team.

Monitor care workers and carry out supervisions and appraisals.

Supporting the effective handling of safeguarding, incidents, and complaints as required.

Ensure the service is working within the standards expected by the CQC.

What we are looking for in a successful candidate:

A full UK driving license is essential

A good communicator with the ability to build and maintain strong relationships.

Flexible to cope with changing demands and priorities, remaining calm under pressure.

Well organised with the ability to multitask.

A Friendly, confident and helpful telephone manner.

A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.

A person with a positive, focused attitude to enable targets to be met and exceeded.

About us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.