Talent and Membership Administrator

Workshop Recruitment; Portsmouth; Remote; GBP 28,000; Full time

Job summary

A leading company is seeking a Talent and Membership Administrator to oversee self-employed applications and ensure compliance with relevant legislation. This fully remote role requires a proactive individual with excellent administrative skills and a strong commitment to service excellence. As part of a supportive team, you will engage with Members, maintaining their profiles and handling their inquiries effectively.

Benefits

Pension

Weekly pay

Flexible working hours

Qualifications

• 1-2 years of continuous service in administration or support within a Talent, HR, or Membership function.
• Experience in a remote/home working role.
• Excellent attention to detail and high volume environment adaptability.

Responsibilities

• Screen and process self-employed applications ensuring compliance with legislation.
• Maintain accurate and secure handling of Member data.
• Respond to candidate queries via email, calls, and live chat.

Skills

Administration

Customer Service

Communication

Multi-tasking

Data Entry

Tech Competence

Education

CIPD or REC Level 3 qualification

Job description

Home >Jobs > Talent and Membership Administrator

Talent and Membership Administrator

Job Description

• You will screen and process self-employed applications, ensuring the right candidates are approved, that there is no bias in your decision-making (conscious or unconscious) and that the Equality Act 2010, The Data Protection Act 2018 and GDPR legislation is always adhered to.
• You will keep yourself up to date on the current recruitment process and relevant legislation.
• You will respond to emails from candidates and Members in a timely, professional, and helpful manner, ensuring you adhere to the department’s SLAs. You will also make outgoing calls and respond to queries via live chat where necessary.
• You will have the ability to work with a wide range of Members, ensuring that they are well communicated with, their queries and concerns are dealt with promptly and that their capabilities are in line with business growth requirements.
• The role will involve a large amount of administrational work, where you will update and maintain Member profiles, ensuring accurate and secure handling of Member data.
• You may also, on occasion, work on recruitment projects relating to the successful onboarding of self-employed Members required to support our new product launches.
• You will have an in-depth knowledge and understanding of the support and agreements relevant to self-employed applicants and Members.
• Ad-hoc duties for the Talent and HR Managers

Skills and Knowledge

• 1-2 years of continuous service in administration or support within a Talent, HR, or Membership function.
• CIPD or REC Level 3 or above qualification.
• Previous experience in a remote / home working role
• Thrive in a high-volume environment, with the ability to multi-task whilst demonstrating both speed and accuracy.
• Have a can-do, positive attitude and actively seek ways to stay productive.
• Have a passion for excellent service and confidence to build rapport quickly over the phone.
• Be highly tech competent and comfortable working with different platforms and systems.
• Have excellent administration and data entry skills, with exceptional attention to detail.

Salary Package

• £27.5 K / £13.22 per hour - weekly paid
• 9am - 6pm Monday to Friday - one hour lunch
• 12-month contract
• Pension
• Fully remote role

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