Care Coordinator

NHS; Barnsley; On-site; GBP 27,000; Part time

Job summary

The NHS is seeking part-time Care Coordinators to work within the Barnsley Primary Care Network. You will assist patients in managing their care, engaging with multidisciplinary teams, and ensuring a patient-centered approach. Ideal candidates will have prior experience in Primary Care and excellent communication skills.

Qualifications

• Experience working with healthcare professionals.
• Knowledge and understanding of Primary Care Networks.
• Good understanding of GDPR and confidentiality policies.

Responsibilities

• Coordinate patient care and support their engagement with healthcare.
• Help develop personalized care plans.
• Communicate effectively with patients and healthcare professionals.

Skills

Excellent communication

Organisational skills

Technical literacy

Planning skills

Education

GCSE level or equivalent

NVQ Level 3 qualification or equivalent experience

Job description

Job summary

We are looking to recruit Care Coordinators who will work as part of the multi-disciplinary team in the Barnsley Primary Care Network, building on our successful and existing model.

Role will be to work closely with PCN Practices and the multidisciplinary team in coordinating all key activities including access to services, advice, and information, and ensuring heath and care planning is timely, efficient, and patient-centred.

This role is part time and based at various sites across Barnsley.

If a high number of applications are received this advert may be closed early.

Main duties of the job

The post holder will help patients interact and engage with everyday life through activities designed to develop, maintain, or retrain skills for people with a cognitive, physical, or mental disorder, condition, or illness. You will support the provision of continuity of care and act as a point of contact for families, residents, and professionals for identified patients in your caseload.

The ideal candidate will have experience working in Primary Care and possess excellent communication and organisation skills, with a demonstrable passion for enhancing patient experience and outcomes.

The ability to travel to local care homes as part of the role is essential.

About us

Barnsley Primary Care Network:

Barnsley has established one super Primary Care Network (PCN) of over 250,000 patients which includes all of GP practices across Barnsley. This is supported by six Neighbourhood Networks building on our successful and existing model of neighbourhood working; this enables us to maintain and focus on the specific needs of each local area whilst allowing integration at a borough wide level.

BHF are fully committed to ensuring equality, diversity, and inclusion (EDI) as this is embedded in our values. We are also a committed employer under the Disability Confident Scheme. Therefore, should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact a member of the HR team at [e-mail] and we will be happy to help.

Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.

Details Date posted

17 June 2025

Pay scheme

Other

Salary

£26,038.98 a year (FTE)

Contract

Permanent

Working pattern

Part-time

Reference number

B0243-25-0035

Job locations

B H F Priory Centre

Pontefract Road

Barnsley

South Yorkshire

S71 5PN

Job description Job responsibilities

Key responsibilities

Work with people, their families and carers, to improve their understanding of their condition.

Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes and continuity of care.

Help people to manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them make choices about their care.

Signpost patients where appropriate to other additional roles within the PCN for example Social Prescribers and Health & Wellbeing coaches.

Provide co-ordination and navigation for people and their carers across health and care services. Helping to ensure patients receive a joined-up service and the appropriate support from the right person at the right time.

Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN.

Support the co-ordination and delivery of multidisciplinary teams with the PCN.

Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and people to be more prepared to have shared decision-making conversations.

Process and book appointments by telephone or written format as requested via practice.

Process referrals to community nursing and other professionals.

Job description Job responsibilities

Key responsibilities

Work with people, their families and carers, to improve their understanding of their condition.

Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes and continuity of care.

Help people to manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them make choices about their care.

Signpost patients where appropriate to other additional roles within the PCN for example Social Prescribers and Health & Wellbeing coaches.

Provide co-ordination and navigation for people and their carers across health and care services. Helping to ensure patients receive a joined-up service and the appropriate support from the right person at the right time.

Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN.

Support the co-ordination and delivery of multidisciplinary teams with the PCN.

Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and people to be more prepared to have shared decision-making conversations.

Process and book appointments by telephone or written format as requested via practice.

Process referrals to community nursing and other professionals.

Person Specification Experience Essential

• Good understanding of GDPR and confidentiality policies.
• Knowledge and understanding of Primary Care and Primary Care Network.
• Experience working with healthcare professionals and/or previous experience in a GP practice or in the primary care sector. `

Desirable

• Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
• Experience providing advice/signposting.
• Experience using a patient clinical system.
• Knowledge of a range of local community groups which support wellbeing.
• Awareness of relevant Health and Social Care legislation and a developed knowledge of crisis intervention.

Skills Essential

• Excellent written and spoken skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
• Good technical literacy with Microsoft Office packages.
• Able to work independently and manage own workload.
• Able to build strong professional relationships.
• Demonstrable experience of effective planning and organisation skills to deliver targets and meet deadlines.
• Able to analyse and interpret information and present results in a clear and concise manner.

Desirable

• Understanding of social determinants of health and how these can be addressed with patients.

Qualifications Essential

• Educated to GCSE level or equivalent

Desirable

• Holds relevant NVQ Level 3 qualification or equivalent experience

Deposition/Approach to work Essential

• Creative, flexible and sensitive approach to working with people with diverse support needs
• Ability to motivate people
• Ability to reflect on and share best practice with peers
• Able to travel locally as required
• Passionate about combatting disadvantage and inequality in healthcare
• Able to work as part of a team

Person Specification Experience Essential

• Good understanding of GDPR and confidentiality policies.
• Knowledge and understanding of Primary Care and Primary Care Network.
• Experience working with healthcare professionals and/or previous experience in a GP practice or in the primary care sector. `

Desirable

• Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
• Experience providing advice/signposting.
• Experience using a patient clinical system.
• Knowledge of a range of local community groups which support wellbeing.
• Awareness of relevant Health and Social Care legislation and a developed knowledge of crisis intervention.

Skills Essential

• Excellent written and spoken skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
• Good technical literacy with Microsoft Office packages.
• Able to work independently and manage own workload.
• Able to build strong professional relationships.
• Demonstrable experience of effective planning and organisation skills to deliver targets and meet deadlines.
• Able to analyse and interpret information and present results in a clear and concise manner.

Desirable

• Understanding of social determinants of health and how these can be addressed with patients.

Qualifications Essential

• Educated to GCSE level or equivalent

Desirable

• Holds relevant NVQ Level 3 qualification or equivalent experience

Deposition/Approach to work Essential

• Creative, flexible and sensitive approach to working with people with diverse support needs
• Ability to motivate people
• Ability to reflect on and share best practice with peers
• Able to travel locally as required
• Passionate about combatting disadvantage and inequality in healthcare
• Able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Barnsley Healthcare Federation

Address

B H F Priory Centre

Pontefract Road

Barnsley

South Yorkshire

S71 5PN

Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)

Employer details Employer name

Barnsley Healthcare Federation

Address

B H F Priory Centre

Pontefract Road

Barnsley

South Yorkshire

S71 5PN

Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)