Care Co-ordinator

Home Care Direct; Chesterfield; Hybrid; GBP 26,000 - 33,000; Full time

Job summary

Home Care Direct in Chesterfield is looking for a full-time Care Coordinator (Regional Care Lead) to manage client and staff interactions without direct care responsibilities. The ideal candidate will have at least a Level 3 qualification in health and social care and a proactive attitude, working in a supportive environment with various benefits including on-call pay and hybrid working options.

Benefits

On-call pay at £30 - £50 per day

Mileage paid at 48p per mile

Auto-enrolment into our pension scheme

Sick pay after probation

Birthday day off

Blue Light Card with discounts

Access to wellbeing resources

Team building activities

On-site wellbeing room access

Qualifications

• Experience in health or social care is required.
• Excellent telephone manner and ability to work under pressure.
• Experience managing and motivating teams.

Responsibilities

• Organizing client reviews, staff training, supervision, and appraisals.
• Main contact for clients, staff, and healthcare professionals.
• Keep accurate records and manage communications.

Skills

Communication

Computer literacy

Team management

Knowledge of CQC standards

Education

Level 3 qualification in health and social care

Tools

Word

Excel

Outlook

Job description

Care Coordinator (Regional Care Lead)

Full-Time: 37.5hrs, Monday to Friday

Location: Chesterfield, East Midlands

Pay: £26,750 - £32,750 per annum

We have a fantastic opportunity for a full-time Care Coordinator (Regional Care Lead) to join our successful and industry-leading company, based at our head office in Chesterfield. The role offers Monday to Friday, 9am to 5pm hours, with hybrid working considered after a 6-month probationary period.

Benefits

• A salary of £26,750 - £32,750 per annum depending on experience
• On-call pay at £30 - £50 per day in addition to salary
• Mileage paid at 48p per mile for the first 10,000 miles, then 25p per mile thereafter
• Auto-enrolment into our pension scheme
• Sick pay after probation
• Birthday day off
• Hybrid working after probation, with the option to work from home one day a week
• Blue Light Card with high street discounts
• Employee Assistance Programme with a 24/7 confidential helpline
• Access to wellbeing app with nutrition, fitness, podcasts, meditations, and self-help guides
• Staff engagement activities including competitions, team-building, and awards
• On-site wellbeing room access

About The Role

We seek someone with experience and knowledge of the care industry. Excellent communication and admin skills, along with a good understanding of CQC standards and regulations, are essential.

The duties include organizing client reviews, staff training, supervision, and appraisals. You must be highly organized to keep accurate records. You will serve as the main contact for clients, their staff, and healthcare professionals.

Training will be provided to support your role, some of which may be off-site and at various locations. No hands-on care is involved.

Having a driving license and access to a vehicle is desirable but not essential.

Requirements

Essential Qualifications/Experience:

• Level 3 qualification in health and social care
• Experience in health or social care
• Excellent telephone manner and ability to work under pressure
• High computer literacy (Word, Excel, Outlook)
• Experience managing and motivating teams
• Knowledge/practical experience in moving & handling, personal care, medication management, learning disabilities, and autism

Personal Qualities

• Confident on the telephone with a professional manner
• Commitment, flexibility, and ability to meet deadlines
• Pro-active, 'can-do' attitude
• Compassionate and caring
• Professional communication skills
• Punctual, flexible, and adaptable to changing needs
• Willingness to travel for meetings and supervision

HomeCareDirect is industry-leading in personalisation, helping individuals manage their care using various funding options.

We are committed to safe recruitment, safeguarding, and high standards of staff vetting, training, and supervision to ensure safe, effective, and compassionate care.