Care Co-ordinator

Home Care Direct; Chesterfield; Hybrid; GBP 26,000 - 33,000; Full time

Job summary

A leading home care provider in Chesterfield is seeking a Care Coordinator (Regional Care Lead) to manage care coordination and supervise staff. The ideal candidate should have a Level 3 qualification in health and social care, possess excellent communication and organizational skills, and have experience in the care industry. Hybrid working options available after a probationary period.

Benefits

On-call pay range £50 - £80 per day

Mileage reimbursement

Pension scheme

Employee Assistance Programme

Access to wellbeing app

Birthday day off

Hybrid working after probation

Qualifications

• Experience working in the health or social care industry is essential.
• Driver with own vehicle or currently learning to drive.
• Excellent telephone manner required for effective communication.

Responsibilities

• Organise client reviews and staff training.
• Maintain accurate records and documentation.
• Serve as the main contact for clients and healthcare professionals.

Skills

Excellent communication skills

High level of computer literacy

Ability to work under pressure

Experience in health or social care

Proactive and flexible approach

Attention to detail

Education

Level 3 qualification in health and social care

Job description

Overview

Care Coordinator (Regional Care Lead). Full-Time: 37.5 hours per week, Monday to Friday. Chesterfield, East Midlands. Salary: £26,750 - £32,750 per annum. Hybrid working considered after a 6 month probationary period.

Benefits

• A salary of: £26,750 - £32,750 per annum depending on experience
• On-call is paid at £50 - £80 per day in addition to your salary
• Mileage is paid at 48p per mile for the first 10,000 miles, 25p per mile thereafter
• Auto-enrolment into our pension scheme
• Sick pay after probation
• Birthday day off
• Hybrid working after probation with the option to work from home one day a week
• Blue Light Card with access to high street discounts
• Employee Assistance Programme which provides a 24/7 confidential helpline
• Access to our wellbeing app which provides nutrition, fitness, podcasts and meditations along with self-help guides
• Excellent staff engagement activities including competitions, team-building and employee awards
• On-site use of our wellbeing room

About the Role

We are looking for someone with previous experience and a knowledge of the care industry. You should have excellent communication and admin skills and a good understanding of CQC standards and regulations.

The role duties include organising client reviews, staff training, supervision and appraisals. You must be highly organised in ensuring that all records are kept up to date. You will be the main point of contact for clients, their staff team and other healthcare professionals.

You are required to undertake training identified by the company to support your role and responsibilities; some of this will be undertaken off site and at varying locations. No hands-on care is involved in this role.

For this role it is necessary that you are a driver, with a full UK licence and access to your own vehicle. We will however consider candidates who are currently learning to drive who anticipate passing their test before the end of the probationary period.

Requirements

Essential Qualifications/Experience

• Level 3 qualification, linked to health and social care
• Experience working in the health or social care industry
• Driver with own vehicle, or learning to drive and expected to pass test before the end of the probationary period
• Excellent telephone manner and the ability to work under pressure
• High level of computer literacy, covering Word, Excel, Outlook
• Experience of managing people and motivating teams; you must have a good attention to detail
• Knowledge or practical experience of moving & handling, personal care, medication management; experience in learning disabilities and autism

Personal Qualities

• You must be confident on the telephone and have a good telephone manner
• You must show commitment and a willingness to be flexible and complete tasks to specified deadlines
• Have a pro-active and ‘can-do’ approach
• Be compassionate and caring
• Have the confidence and ability to talk to people at a professional level
• Be punctual, flexible and willing to make necessary changes to meet changing needs of the company in line with care industry requirements
• You must have the willingness and flexibility to travel to various locations for tasks such as team meetings, supervisions for staff, review meetings, etc.

About HomeCareDirect

HomeCareDirect are industry-leading specialists in personalisation. We help a wide variety of people to take control over their care at home using personal budgets, personal health budgets, direct payments or their own funding. Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.