Care Co-ordinator

NHS; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare provider is seeking a Care Co-ordinator to ensure continuity and coordination of care for patients. Responsibilities include conducting assessments, developing care plans, and facilitating communication among care teams. This full-time role offers a competitive hourly wage in a supportive environment with ample opportunity for personal and professional growth.

Benefits

20 days leave pro rata

Qualifications

• Key skills for a Care Coordinator include strong communication and interpersonal skills, empathy and patience, and the ability to organize and keep records.

Responsibilities

• Conduct assessments of patients' health and social care needs.
• Act as the main point of contact for the patient.
• Review and adjust care plans regularly.

Skills

Strong communication

Empathy

Organisational skills

Understanding of confidentiality

Knowledge of local services

Job description

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Job Summary

Ensure accurate coding and records are kept, reviewed and monitored, coordinate care planning, and ensure effective communication among different care teams. Organise and managed huddles and MDT meetings, follow up on actions, and ensure continuity of care. Be part of the recall and referrlas team.

Job Summary

Ensure accurate coding and records are kept, reviewed and monitored, coordinate care planning, and ensure effective communication among different care teams. Organise and managed huddles and MDT meetings, follow up on actions, and ensure continuity of care. Be part of the recall and referrlas team.

Main duties of the job

• Assessment and Planning
• Conduct or contribute to assessments of patients' health and social care needs.
• Develop personalised care plans with input from the patient, family, and other professionals.
• Coordinating Services
• Act as the main point of contact for the patient, helping them access various services (e.g., GPs, social services, mental health teams).
• Ensure communication between different parts of the health and care system.
• Monitoring and Reviewing Care
• Regularly review care plans to ensure they remain relevant.
• Adjust support as the patient's condition or circumstances change.
• Advocacy and Support
• Help patients understand their care options and make informed decisions.
• Ensure the patient's voice is heard in planning and decision-making.
• Multidisciplinary Collaboration
• Work closely with doctors, nurses, social workers, therapists, and others.
• Attend multidisciplinary team (MDT) meetings to discuss cases and ensure coordinated care.
• Documentation and Reporting
• Keep accurate records of assessments, care plans, and interactions.
• Report concerns or changes in patient condition promptly.
• Promoting Independence
• Support patients in managing their own care where appropriate.
• Encourage self-care and access to community support.
  

Who They Typically Support

• People with long-term conditions
• Those with mental health issues
• Patients with multiple health needs
• Older adults or individuals needing social care coordination
  
  

About Us

We are a large very friendly team consisting of 8 partners, 4 salaried GP's, 3 nurse practitioners, 5 nurses, 1 HCA along and 10 admin/reception members. This is an extremely busy practice with approx. 16,000 patients. We are all mindful of each other and will always help out where and when needed. The successful person will receive 20 days leave pro rata in the first year and the salary is £14.65 per hour.

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£14.65 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2284-25-0001

Job locations

Albion Street Group Practice

87 Albion Street

London

SE16 7JX

Job Description

Job responsibilities2. Personalised Care Planning3. Navigation & Signposting4. Multidisciplinary Team (MDT) Working5. Proactive Population Health Management6. Administration & Record-Keeping7. Health Promotion & Preventative Care Job description

• Patient Support & Coordination
• Identify patients who would benefit from care coordination (e.g. elderly, frail, frequent attenders, or with multiple conditions).
• Serve as the main contact point for patients and their carers regarding their care journey.
• Build trusted relationships with patients, encouraging self-management where possible.
• Work with patients to co-create personalised care plans tailored to their health needs and life goals.
• Ensure plans reflect patient preferences, involving family or carers when appropriate.
• Schedule and coordinate regular reviews of care plans.
• Help patients access appropriate servicesboth NHS (e.g., clinics, community nurses) and non-NHS (e.g., social prescribing, voluntary sector).
• Signpost patients to relevant community resources or support groups.
• Collaborate closely with GPs, nurses, pharmacists, social prescribers, health coaches, and other practice or Primary Care Network (PCN) staff.
• Attend regular MDT meetings to discuss complex patients and ensure joined-up care.
• Use data and digital tools (e.g., patient registries, risk stratification software) to identify groups who need targeted interventions.
• Support proactive care, not just reactive appointments.
• Keep detailed and accurate records of all patient interactions, updates to care plans, and referrals.
• Update clinical systems (like EMIS or SystmOne) with care coordination notes and plans.
• Encourage and support patients in attending health checks, screenings, and vaccinations.
• Promote healthier lifestyles in line with NHS guidance.
  
  

Job responsibilities2. Personalised Care Planning3. Navigation & Signposting4. Multidisciplinary Team (MDT) Working5. Proactive Population Health Management6. Administration & Record-Keeping7. Health Promotion & Preventative Care

• Patient Support & Coordination
• Identify patients who would benefit from care coordination (e.g. elderly, frail, frequent attenders, or with multiple conditions).
• Serve as the main contact point for patients and their carers regarding their care journey.
• Build trusted relationships with patients, encouraging self-management where possible.
• Work with patients to co-create personalised care plans tailored to their health needs and life goals.
• Ensure plans reflect patient preferences, involving family or carers when appropriate.
• Schedule and coordinate regular reviews of care plans.
• Help patients access appropriate servicesboth NHS (e.g., clinics, community nurses) and non-NHS (e.g., social prescribing, voluntary sector).
• Signpost patients to relevant community resources or support groups.
• Collaborate closely with GPs, nurses, pharmacists, social prescribers, health coaches, and other practice or Primary Care Network (PCN) staff.
• Attend regular MDT meetings to discuss complex patients and ensure joined-up care.
• Use data and digital tools (e.g., patient registries, risk stratification software) to identify groups who need targeted interventions.
• Support proactive care, not just reactive appointments.
• Keep detailed and accurate records of all patient interactions, updates to care plans, and referrals.
• Update clinical systems (like EMIS or SystmOne) with care coordination notes and plans.
• Encourage and support patients in attending health checks, screenings, and vaccinations.
• Promote healthier lifestyles in line with NHS guidance.
  
  

Person Specification

Qualifications

Essential

• Key Skills for a Care Coordinator in General Practice:
• Strong communication and interpersonal skills
• Empathy and patience
• Good organisational and record-keeping abilities
• Understanding of confidentiality and safeguarding
• Knowledge of local services and health systems
  
  

Person Specification

Essential

• Key Skills for a Care Coordinator in General Practice:
• Strong communication and interpersonal skills
• Empathy and patience
• Good organisational and record-keeping abilities
• Understanding of confidentiality and safeguarding
• Knowledge of local services and health systems
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albion Street Group Practice

Address

Albion Street Group Practice

87 Albion Street

London

SE16 7JX

Employer's website

https://www.albionstreetgrouppractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Albion Street Group Practice

Address

Albion Street Group Practice

87 Albion Street

London

SE16 7JX

Employer's website

https://www.albionstreetgrouppractice.co.uk/ (Opens in a new tab)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals

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