Care Centre Operations & Dispatch Specialist

Novatech Ltd; Bingley; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Life Insurance 10x salary

Pension 8.5%

Salary Sacrifice

Private healthcare

Fittle-perks

25 days holiday

Me Day

Volunteer Day

Family benefits

Employee Assistance Programme

Refer a friend

Job summary

Fittleworth Medical is seeking a Care Centre Operative to support daily operations, process orders accurately, and maintain inventory in a fast-paced environment. You will ensure high-quality service for internal and external stakeholders while adhering to safety and housekeeping standards.

The role requires strong organisational skills, attention to detail, and the ability to work independently or in collaboration with teams across the Care Centre.

Qualifications

• Strong communication, organisation and time-management skills.
• High attention to detail and the ability to work effectively under pressure.
• Ability to use computer systems and basic technology tools.

Responsibilities

• Deliver high-quality customer service through clear, professional communication.
• Pick, check, pack, and dispatch customer orders with accuracy and efficiency.
• Monitor stock levels, replenish shelves, and manage inventory-related tasks.
• Receive, verify, and record deliveries.
• Participate in quarterly stock checks and stock control activities.
• Maintain housekeeping standards across the Care Centre.
• Collaborate with Customer Service and other internal teams.
• Support achievement of Care Centre KPIs and continuous improvement initiatives.
• Perform duties independently when required, including lone-working situations.
• Hand cutting of personalised pouches

Skills

Communication

Organisation

Attention to detail

Time management

Under pressure

Tools

Computer literacy

Job description

Fittleworth Medical is seeking a Care Centre Operative to support daily operations, process orders accurately, and maintain inventory in a fast-paced environment. You will ensure high-quality service for internal and external stakeholders while adhering to safety and housekeeping standards.

The role requires strong organisational skills, attention to detail, and the ability to work independently or in collaboration with teams across the Care Centre.