Care Centre Coordinator - Orders & Inventory

Novatech Ltd; Micklethwaite; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life Insurance

Pension contributions

Salary Sacrifice

Private healthcare

Job summary

Fittleworth Medical is seeking a Care Centre Operative to support daily operations, ensuring accurate order processing, inventory maintenance, and a safe, customer-focused environment across the Care Centre.

You will deliver high-quality service, handle stock checks, deliveries, and collaborate with the Customer Service team to meet KPIs, while working independently when required. Experience in warehouse-like roles is helpful, but not essential.

Qualifications

• No formal education requirements specified.
• Ability to use computer systems and basic technology tools.
• Strong communication, organisation, and time‑management skills.
• High attention to detail and the ability to work effectively under pressure.

Responsibilities

• Deliver high‑quality customer service through clear, professional communication.
• Contribute to a well‑organised, safe, and positive working environment.
• Pick, check, pack, and dispatch customer orders with accuracy and efficiency.
• Monitor stock levels, replenish shelves, and manage inventory‑related tasks.
• Receive, verify, and record deliveries.
• Participate in quarterly stock checks and stock control activities.
• Maintain high standards of housekeeping across the Care Centre.
• Collaborate effectively with Customer Service and other internal teams.
• Support achievement of Care Centre KPIs and continuous improvement initiatives.
• Perform duties independently when required, including lone‑working situations.
• Assist with additional tasks or projects as assigned by leadership.
• Hand cutting of personalised pouches

Skills

Strong communication

Organisation

Time-management

Attention to detail

Computer literacy

Job description

Fittleworth Medical is seeking a Care Centre Operative to support daily operations, ensuring accurate order processing, inventory maintenance, and a safe, customer-focused environment across the Care Centre.

You will deliver high-quality service, handle stock checks, deliveries, and collaborate with the Customer Service team to meet KPIs, while working independently when required. Experience in warehouse-like roles is helpful, but not essential.