Care Assistant - Rapid Responder

Hollybank Trustees Ltd; Belfast City District; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Mileage allowance

Sign-on bonus

Recognition rewards

Career development

Free Access NI

Free uniform

Shadowing and training

Cycle to Work

Bluelight Card

Wellbeing package

Local discounts

Job summary

Connected Health in Belfast, UK is seeking a Rapid Responder to support safe, high-quality home care services across the Trust zone. You will work with the Registered Manager and team to launch new services, help with hospital discharges, and manage care package delivery and documentation.

The role requires flexibility, strong communication, and a proactive approach to care delivery. Mileage is paid; a sign-on bonus and various perks are offered plus ongoing training and development

Qualifications

• Minimum of 6 months’ previous homecare experience
• Excellent verbal and written communication skills in English
• Full clean driving licence
• Access to a car for work purposes
• Ability and willingness to travel throughout the allocated Trust zone
• Strong organisational and time management skills
• Flexible approach to working hours and service needs
• Ability to work closely with the Registered Manager to support new and developing services
• Previous supervisory or senior care experience
• Excellent interpersonal skills
• Empathetic and professional approach to supporting clients and staff
• Ability to work independently and as part of a team
• Confidence in responding to changing operational priorities
• Experience supporting service growth, new care packages or hospital discharge pathways

Responsibilities

• Working exclusively with the Registered Manager as part of the Expansion Team
• Supporting the development and mobilisation of new home care services
• Providing cover and support across the allocated Trust zone as required
• Supporting the filling of new care packages and hospital discharges
• Undertaking emergency care cover where required
• Supporting staff shadowing and ensuring Health and Safety policies and procedures are followed
• Checking and collecting daily record sheets from clients’ homes
• Delivering care plans and log sheets to clients’ homes when required
• Delivering PPE and other essential documentation or supplies
• Supporting the care team to ensure services are delivered safely, consistently and to a high standard
• Travelling between clients’ homes, offices and service areas within the allocated Trust zone as required

Skills

Effective communication

Driving licence

Car ownership

Time management

Teamwork

Adaptability

Travel willingness

Empathy

Supervisory experience

Job description

Location: On site / Belfast, UK
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
AnnualFixed salary:£ 28288.00

About the Role

As a Rapid Responder, you will support the delivery of safe, high-quality home care services across the allocated Trust zone. Working closely with the Registered Manager and wider team, you will assist with launching new services, supporting hospital discharges, filling care packages.

This role requires flexibility, responsiveness, and a commitment to excellent care. You will also support care staff, ensure Health and Safety procedures are followed, and assist with essential operational tasks such as delivering PPE, care plans, and documentation to help maintain smooth service delivery.

Why Choose Connected Health?

Mileage: 20p per mile

Sign-On Bonus: £200 after 3 months of service

Recognition & Rewards: Employee of the Month, Quarter, and Year awards

Career Growth: Ongoing training and professional development opportunities

Extra Benefits: Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts

Job Requirements

The Rapid Responder will be responsible for a range of duties, including but not limited to:

• Working exclusively with the Registered Manager as part of the Expansion Team


• Supporting the development and mobilisation of new home care services


• Providing cover and support across the allocated Trust zone as required


• Supporting the filling of new care packages and hospital discharges


• Undertaking emergency care cover where required


• Supporting staff shadowing and ensuring Health and Safety policies and procedures are followed


• Checking and collecting daily record sheets from clients’ homes


• Delivering care plans and log sheets to clients’ homes when required


• Delivering PPE and other essential documentation or supplies


• Supporting the care team to ensure services are delivered safely, consistently and to a high standard


• Travelling between clients’ homes, offices and service areas within the allocated Trust zone as required

The post holder may also be required to undertake additional duties to meet the needs and responsibilities of the company.

• Minimum of 6 months’ previous homecare experience


• Excellent verbal and written communication skills in English


• Full clean driving licence


• Access to a car for work purposes


• Ability and willingness to travel throughout the allocated Trust zone


• Strong organisational and time management skills


• Flexible approach to working hours and service needs


• Ability to work closely with the Registered Manager to support new and developing services


• Previous supervisory or senior care experience


• Excellent interpersonal skills


• Empathetic and professional approach to supporting clients and staff


• Ability to work independently and as part of a team


• Confidence in responding to changing operational priorities


• Experience supporting service growth, new care packages or hospital discharge pathways

ABOUT US

At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check*