Care Assistant - Nights

New Care; Lymm; On-site; GBP 1,000; Full time

Job summary

A leading care provider is seeking a Head of Hospitality for their Grappenhall Manor Care Centre. In this role, you will oversee dining services and manage team operations to ensure top-quality service and resident satisfaction in a caring environment.

Benefits

Opportunities for career progression into senior roles

Paid DBS check

Uniform provided

Paid training and ongoing support

5.6 weeks of annual leave

Christmas bonuses

Cycle to work scheme

Pension scheme

Qualifications

• Experience as a Dining or Restaurant Supervisor is essential.
• Previous experience in a care setting is desirable.

Responsibilities

• Ensure high standards of hospitality service.
• Manage and allocate duties of the hospitality team.
• Maintain records and reports according to HACCP standards.

Skills

Effective communication skills

Hospitality service

Job description

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Head of Hospitality - Grappenhall Manor Care Centre

New Career, New You, New Opportunity; New Care!

Our stunning care home, Grappenhall Manor Care Centre, is a purpose-built 70-bed facility located in Warrington, Cheshire. We provide residential, nursing, and dementia care, investing in the latest technology and offering a purposeful programme of daily activities and gentle exercises to enhance residents' wellbeing. All team members are carefully selected for their warmth and passion, with comprehensive induction and ongoing training from our in-house trainers and the New Care Academy. We pride ourselves on employing a permanent staff team, with no agency staff for over 4 years, ensuring continuity of care from staff who know and residents who trust them. All staff are paid at least the national living wage.

We are seeking a kind, caring, and motivated Head of Hospitality to join our team. You will be responsible for organizing the Hospitality Assistants and Care Assistants to ensure a smooth and efficient dining experience for our residents. Your duties include overseeing dining room preparation, cleanliness, meal service, and team leadership, including rotas, training, and supervision. This is a 40-hour per week position, with an hourly rate of £12.44. Shift times are 0800-1900, with alternate weekend working.

Role Responsibilities:

1. Ensure high standards of hospitality service.
2. Support and assist visitors.
3. Inform the Chef of any individual resident requirements.
4. Follow cleaning schedules and procedures according to HACCP standards.
5. Adhere to all training provided.
6. Maintain proper records and reports, including cleaning schedules, work sheets, fridge temperatures, and HACCP paperwork.
7. Manage, allocate duties, and supervise the hospitality team to ensure quality care delivery during shifts.
8. Coach staff and participate in their ongoing development.
9. Promote safeguarding and the welfare of adults under your responsibility or contact.

Skills and Experience Required:

1. Experience as a Dining or Restaurant Supervisor is essential.
2. Previous experience in a care setting is desirable.
3. Effective communication skills are essential.
4. Participation in activities organized within the home is required.

The Benefits:

• Opportunities for career progression into senior and management roles.
• Bank holiday and overtime enhancements.
• 5.6 weeks of annual leave.
• Paid DBS check.
• Uniform provided.
• Paid training and ongoing support.
• Refer-a-friend scheme for specific roles.
• Comprehensive induction program.
• Opportunities for nationally recognized qualifications.
• Competitive pay rate.
• Cycle to work scheme.
• Wellbeing programs and recognition awards.
• Travel plan incentives.
• Christmas bonuses.
• Pension scheme.
• Access to your earnings via HASTEE (pay advance).