Care Assistant - Days

TN United Kingdom; Bramhall; On-site; Full time

Job summary

An established industry player in care services is seeking a compassionate Head of Hospitality to enhance the dining experience for residents. This role is pivotal in ensuring smooth operations, from dining room preparation to serving meals, while leading a dedicated team. With a commitment to training and development, the position offers a 40-hour contract with competitive pay and numerous benefits, including opportunities for advancement and a supportive work environment. Join a team that prioritizes quality care and employee wellbeing, making a meaningful impact in the lives of residents.

Benefits

Opportunities for career progression

Bank holiday and overtime enhancements

5.6 weeks annual leave

Paid DBS check

Uniform provided

Paid training

Refer a friend scheme

Excellent induction programme

Cycle to work scheme

Pension scheme

Qualifications

• Experience as a Dining or Restaurant Supervisor is essential.
• Effective communication skills with team members are essential.

Responsibilities

• Ensure high standards of hospitality service are maintained.
• Manage and supervise the hospitality team to ensure quality care delivery.
• Maintain proper records and reports as per company standards.

Skills

Dining or Restaurant Supervisor Experience

Communication Skills

Care Setting Experience

Participation in Activities

Job description

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Head of Hospitality Grappenhall Manor Care Centre Hospitality Full time Permanent

New Career, New You, New Opportunity; New Care!

Our stunning care home, Grappenhall Manor Care Centre, is a purpose-built 70-bed facility situated in Warrington, Cheshire. The home provides the highest standards of safety, comfort, and care to residents with various needs, including residential, nursing, and dementia care. We invest in the latest technology and offer a purposeful programme of daily activities and gentle exercises to enhance residents' wellbeing. All team members are carefully selected for their warmth and passion, undergo a full induction, and receive ongoing training from our in-house trainers in conjunction with the New Care Academy. We pride ourselves on employing a permanent staff team, with no agency staff for over 4 years, ensuring continuity of care from staff who know and residents who trust them. Across New Care, all staff are paid the national living wage or above.

We are seeking to appoint a kind, caring, and motivated Head of Hospitality to join our team. The role involves organizing the Hospitality Assistants and Care Assistants to ensure the dining experience for residents is smooth and efficient at all times. Responsibilities include dining room preparation, cleanliness, setup, and serving meals in a timely, presentable, and correct manner. You will lead a team of Hospitality Assistants, managing rotas, training, and supervision. The position offers a 40-hour contract with an hourly rate of £12.44. Shift times are 0800-1900, with alternate weekend working.

Role Responsibilities:

1. Ensure high standards of hospitality service are maintained.
2. Support and assist visitors.
3. Inform the Chef of any individual requirements of residents.
4. Follow cleaning schedules and procedures as per company HACCP standards.
5. Ensure all training provided is adhered to.
6. Maintain proper records and reports, including cleaning schedules, work sheets, fridge temperatures, and HACCP paperwork.
7. Manage, allocate duties, and supervise the hospitality team to ensure quality care delivery during shifts.
8. Coach staff and participate in their ongoing development.
9. Promote safeguarding and the welfare of adults in contact with the post holder.

Skills and experience required:

1. Experience as a Dining or Restaurant Supervisor is essential.
2. Previous experience working in a care setting is desirable.
3. Effective communication skills with team members are essential.
4. Participation in activities organized in the Home is essential.

The Benefits

• Opportunities to progress into more senior and management roles.
• Bank holiday and overtime enhancements.
• 5.6 weeks annual leave per year.
• Paid DBS check.
• Uniform provided.
• Paid training.
• Refer a friend scheme for roles such as Registered Nurse, Team Leader / Senior Care Assistant, and Care Assistant.
• Excellent induction programme for new starters.
• A rewarding career with advancement opportunities.
• Ongoing support and training for nationally recognized qualifications.
• Competitive pay rate.
• Cycle to work scheme.
• Wellbeing programmes.
• Recognition awards, including Employee of the Month and golden tickets.
• Ongoing career development.
• Travel plan offering walking, cycling, and a free meal on the day.
• Christmas bonuses.
• Pension scheme.
• HASTEE - access to earned wages before payday.