Care Assistant

Custom Care; Smethwick; On-site; GBP 16,531 - 22,041; Full time

Benefits offered by this job

Free DBS check

Full training & paid induction

Career growth

Family-friendly enhanced leave

National opportunities

Perks & discounts

Job summary

CCH is seeking a dedicated Complex Care carer in Birmingham to support an 8-year-old child with Late Infantile Metachromatic Leukodystrophy at home. The family home has CCTV and safety sensors, and care includes PEG feeding and daily physiotherapy.

You will accompany the child and family on school runs and doctor visits, providing safe, affectionate care and engaging companionship throughout the day.

Qualifications

• Experience in suctioning
• Complex Care experience in paediatric setting

Skills

Reliability

Patience & kindness

Professionalism

Record-keeping

Job description

Shifts:Days and Nights - Full-time, Part-time and bank hours available

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

• 5,243 care professionals have referred a friend to join our company.
• 135 internal promotions were earned in just 12 months
• Every Operational Director began their career as a care professional

At Advantage Healthcare, part of CCH, we live by our values of Community, Courage, and Heart, and we’re looking for like-minded people to join our growing Complex Care team in Birmingham.

Job Description

About the Child You’ll Support

You will be supporting a bright, affectionate 8‑year‑old who lives at home with their mum, dad, twin sister, and baby brother. The family home has CCTV and sensors to help keep her safe, including CCTV in her bedroom.

She has a life‑limiting genetic condition called Late Infantile Metachromatic Leukodystrophy, which affects her brain and nervous system. Over time, her motor skills have reduced, and she now requires full support with daily activities.

She also experiences:

• Constipation

Every Wednesday afternoon, she attends hospital with her mum for a new drug trial, receiving IV treatment with medication shipped specially from abroad.

Daily Care & Support

Chest physiotherapy is an essential part of her routine, completed daily when she is well. She also uses a cough assist machine during morning and evening physio — only her parents operate this. During the day, she may require oral or nasopharyngeal suctioning if she cannot clear secretions independently.

She is nil by mouth and receives all nutrition and medication through a PEG tube. This also supports her communication, and she may need extra time to express herself.

She still attends school, which she loves. You will travel with her and her mum in the family car in the morning and she returns home on the school minibus. She enjoys chatting about what she sees and staying engaged during journeys.

Her Personality & Interests

She loves:

• Being read to
• Spending time with people
• Playing with her special box of toys
• Gentle interaction
• Most of all — cuddles

If she would like a cuddle, you can safely hoist her to the floor and position her comfortably between your legs. She enjoys cartoons, though screen time is limited, so please check with her parents.

She adores spending time with her sister but also appreciates quiet moments. Her mum will guide you on activities and how best to keep her engaged throughout the day.

Her parents are warm, supportive, and always available to help you.

What You’ll Need

• Reliability and punctuality
• Patience, kindness, and a calm nature
• The ability to respond appropriately and professionally in all situations
• A commitment to promoting dignity, respect, and choice
• Observational skills and willingness to deeply understand her needs
• A genuine desire to bring joy, reassurance, and comfort into her day
• Accurate and timely record‑keeping skills

What She’s Looking For

She responds best to individuals who are:

• Calm
• Gentle
• Kind
• Non‑judgemental

She needs someone who can be both her friend and her professional carer — someone who brings positivity, keeps her safe, and helps make each day as enjoyable and comforting as possible.

She can’t wait to meet the person who will help brighten her world.

Qualifications

What you’ll need:

• Experience in suctioning
• Complex Care experience in a Paediatric setting

Additional Information

Here’s what makes us different:

• Free DBS check – we cover the full cost of the DBS application
• Full training & paid induction - no experience needed
• Career growth - clear progression into senior & leadership roles
• Family-friendly - enhanced leave for life’s big moments
• National opportunities - relocate and continue your career within CCH
• Perks & discounts - Blue Light Card, RAF scheme, and more