Care Assistant

Hafod Housing Association Limited; Pontypool; On-site; GBP 14,000 - 19,000; Part time

Job summary

Hafod Housing Association Limited is seeking a compassionate Care Assistant to support residents with daily living tasks, personal care, and wellbeing activities at Plas y Garn in Pontypool. You will work as part of a friendly team, ensuring residents feel safe, valued and independent as much as possible.

No formal care qualification is required initially; training is provided and a QCF qualification in Health and Social Care can be pursued. A transport option may be needed for some shifts.

Qualifications

• Kind, patient and caring approach to support residents.
• Good communication and listening skills to build trust.
• Reliable and willing to learn, able to follow care plans and guidance.

Responsibilities

• Provide personal and practical support to residents with daily living tasks.
• Build positive, trusting relationships and offer emotional support.
• Encourage independence and resident involvement in activities that matter to them.
• Digitally monitor and record care needs, follow care plans and report concerns.

Skills

Caring nature

Communication skills

Reliability

Team player

Education

QCF Health & Social Care

Job description

Here for people. Here for communities. Here for you.

Make a real impact every day as a Care Assistant at Hafod.

We’re looking for kind, caring and reliable people to join our team. You’ll support people with daily living activities and personal care like washing, dressing, helping people use the bathroom as well as supporting with meals, wellbeing activities and routines.

It’s hands on rewarding work where you can genuinely make a difference to the people you support, and no two days are ever the same.

We put people first, offering great training, supportive teams and opportunities to grow your career in care.

Please note: We’re unable to offer visa sponsorship for this role.

We’re offering PT/FT hours with a range of shift options, including long days, early, late and night shifts across weekdays and weekends. We’ll talk through your availability and what works for you, while making sure we cover the shifts the home needs to provide the best care for our residents.

Some of our homes may have limited public transport links, and some shifts start early or finish late. You’ll therefore need reliable transport to and from work.

What you’ll be doing

• Provide personal and practical support to residents, including help with daily living, mobility, personal care such as washing, dressing and helping people use the bathroom, and offering general wellbeing support.
• Build positive, trusting relationships, offering kindness, conversation and emotional support to help residents feel safe and valued.
• Support residents to stay as independent as possible, encouraging choice and involvement in activities that matter to them.
• Digitally monitor and record care needs accurately, following care plans, reporting concerns and keeping colleagues informed.
• Work as part of a team, contributing to a warm, inclusive environment and following Hafod’s standards, policies and safeguarding responsibilities.

You can find the full job description attached for a more detailed overview of the role.

What you’ll bring

• A kind, patient and caring approach, with a genuine desire to support people.
• Good communication skills and the ability to build trust, listen and work positively with others.
• Reliability and willingness to learn, with confidence to follow guidance, routines and care plans.
• A respectful, person-centred attitude, valuing each individual's choices, dignity and independence.
• Emotional resilience and a calm manner, especially when supporting residents with varied needs.

Previous care experience isn’t essential, your compassion, reliability and desire to help others are what count. We’ll teach you what you need, and you’ll have the chance to complete a QCF qualification in Health and Social Care, which is a recognised award that supports your skills and career development in Care.

Please note that all successful applicants must be registered, or be prepared to register, with Social Care Wales (SCW) as a requirement of the role.

If you’d like some tips or advice with the recruitment process, we’ve put together some helpful guidance, here.

Support and adjustments

We’re committed to ensuring a fair and inclusive recruitment process. If you need any reasonable adjustments or support at any stage, please let us know and we'll be happy to help.

About the home

Plas y Garn is a friendly, 32-bedroom home offering personalised care and support across two welcoming floors. With comfortable lounges, a shared dining area and accessible facilities, it provides a warm, supportive place to work. Life here is lively and engaging, with regular activities, local outings and intergenerational projects that bring plenty of joy and connection. It’s a warm, supportive place to work where colleagues help people feel safe, supported and at home.

You’ll find more information about Plas y Garn here

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