Care Assistant

Willowbrook Care Home; Birmingham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

Onsite parking

5.6 weeks annual leave (pro rata)

Job summary

Willowbrook Care Home in Birmingham is seeking a dedicated Care Assistant to join our specialist service for up to 75 residents.

You will support residents with dementia and complex needs, follow care plans and routines, and promote dignity, independence and wellbeing.

This full-time role covers day and night shifts (40.25 hours per week), with paid DBS, pension, uniform and onsite parking.

Qualifications

• Care experience is beneficial but not essential.
• Good communication and teamwork skills.
• Calm, patient and compassionate.
• Willingness to learn and develop in a complex care environment.

Responsibilities

• Support residents with dementia and complex needs following individual care plans.
• Promote dignity, independence and wellbeing through structured routines.
• Maintain a calm, safe, supportive environment and respond to changes in wellbeing.

Education

NVQ2 in Health & Social Care

Job description

Care and Support - Willowbrook Care Home

Contract: Full Time

Shift Type: Days & Nights Available

Contracted hours: 40.25

Willowbrook Care Home is a specialist service in Birmingham, providing high quality care for up to 75 residents living with dementia, mental health conditions and complex needs. The home delivers clinically led, person centred care within a structured and supportive environment, promoting independence, stability and overall wellbeing.

Care Assistant Contract

• £12.71 per hour
• Contracted to 40.25 hours per week
• Day shifts and night shifts available
• Paid DBS, pension, uniform provided and onsite parking
• 5.6 weeks annual leave (pro rata)

Role Overview
As a Care Assistant, you will support individuals with a range of complex needs, including advanced dementia, mental health conditions and other long term health challenges. Your role is to provide safe, consistent and person centred care that promotes dignity, independence and wellbeing.

Working closely with the wider team, you will follow individual care plans and support structured routines, helping to create a calm, stable and supportive environment. You will build positive relationships with residents, understanding their needs and responding appropriately to changes in behaviour or wellbeing.

This is a hands on role that requires patience, resilience and a calm approach, supporting both the physical and emotional needs of residents while ensuring care is delivered safely and consistently at all times.

What We Are Looking For

• A caring, compassionate and respectful approach
• Good communication and teamwork skills
• A calm, patient and resilient attitude
• Willingness to learn and develop within a complex care environment
• Previous experience in care or mental health is beneficial but not essential
• NVQ2 in Health & Social Care, or willingness to obtain

About us
Willowbrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.