Care Assistant

Willowbrook Care Home; Birmingham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading care provider in Birmingham is seeking a compassionate Care Assistant to join their team at Willowbrook Care Home. The role involves supporting residents with daily routines and following care plans in a person-centred environment. Candidates should have at least 12 months of experience and a passion for delivering high-quality support. With support for ongoing training and career progression, this is a fulfilling opportunity to make a meaningful impact.

Benefits

Paid DBS

Pension scheme

Free uniform

Onsite parking

5.6 weeks annual leave

Ongoing training and career progression

Qualifications

• Minimum of 12 months’ experience as a Care Assistant.
• Preferably NVQ Level 2 in Health and Social Care.
• Genuine passion for care and commitment to high standards.

Responsibilities

• Support residents with their day-to-day routines, promoting dignity and independence.
• Follow individual care plans and provide emotional and social support.
• Assist with meals, mobility, personal care, and maintaining a clean environment.

Skills

Compassion

Communication

Teamwork

Education

NVQ Level 2 in Health and Social Care

Job description

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Care and Support - Willowbrook Care Home

Contract: Full Time

Shift Type: Days

Contracted hours: 40.25

Willowbrook Care Home provides specialist support for up to 75 residents living with dementia and mental health needs. With a strong sense of community and a focus on person-centred care, we are proud to offer a warm, supportive environment where residents feel safe, respected, and truly at home.

We are now looking for a reliable and compassionate Care Assistant to join our close-knit team. This is a fantastic opportunity for someone with at least 12 months of experience who is committed to making a meaningful impact.

Unfortunately, we cannot consider candidates on sponsorship or those seeking 20-hour contracts, as these arrangements do not meet the needs of the home.

What We Offer:

• £12.21 per hour
• Contracted to 40.25 hours per week
• Paid DBS, pension scheme, free uniform and onsite parking
• 5.6 weeks annual leave (based on a full-time contract)
• Ongoing training and career progression within a supportive team

Your Role:
As a Care Assistant, you will support residents with their day-to-day routines, always promoting dignity, independence and wellbeing. You will follow individual care plans, provide emotional and social support, assist with meals, mobility, and personal care, and help maintain a clean, safe and welcoming environment. Working closely with nurses, housekeepers and fellow carers, you will play a vital role in ensuring each resident feels respected, heard and cared for.

What We Are Looking For:
We are looking for someone with a minimum of 12 months’ experience as a Care Assistant. An NVQ Level 2 in Health and Social Care is preferred, along with a genuine passion for care and a commitment to delivering a high standard of support. You will be a team player with strong communication skills and a kind, reliable approach to your work.

Willowbrook Care Home is part of Care Concern Group, a family-owned, market-leading care provider with over 100 homes across the UK. We are committed to creating warm, inclusive environments where residents receive outstanding care, and our staff are supported, valued, and encouraged to develop.

Our five core values — Trust, Respect, Passion, Kindness, and Inclusivity — are at the heart of everything we do. If you share these values and want to be part of a team where your efforts truly make a difference, we would love to hear from you.