Care Assistant

McCarthy & Stone Ltd; Basingstoke; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

28 days holiday

Life insurance and pension

Guest suites UK wide

Apartment purchase discounts

Leadership training and qualifications

Employee assistance programme

Mental Health First Aiders

Job summary

McCarthy & Stone Ltd is recruiting a Care Assistant for Lady Susan Court in Basingstoke, Hampshire. You will provide high-quality care to residents and deliver housekeeping and support across the estate.

The role includes helping residents with appointments, transport, and activities to promote health and wellbeing. A QCF Health & Social Care Level 2 is preferred, with alternative qualifications considered if experience is relevant.

Qualifications

• Warm, friendly individual with experience in care or support.
• Passion for wellbeing and happiness of older people and teamwork in a busy work setting.
• Driven to deliver excellent customer service.
• Willing to consider alternative qualifications with relevant experience.

Responsibilities

• Provide the highest quality of individual care to residents to enable them to live later life well.
• Deliver housekeeping and domestic support across the general estate, including apartment cleans.
• Encourage residents to take part in activities that support health and wellbeing.
• Help residents book appointments, arrange transport, and escort on visits when necessary.
• Assist with shopping and provide daily assistance to residents.

Skills

Care experience

Customer service

Teamwork

Communication

Friendly nature

Education

QCF Health & Social Care Level 2

Job description

The following content displays a map of the jobs location - Basingstoke

McCarthy & Stone are recruiting a Care Assistantto join theteam at our Lady Susan Court development inBasingstoke, Hampshire.

Built in 2013, Lady Susan Court is a Retirement Living Plus development that consists of 60 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds.

Hourly rate: £13.26 per hour, plus earn up to an additional £1.30 for working evening and weekend hours

About the role:

As a Care Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you’ll have the opportunity to use your people skills to make a real difference.

About you:

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.
• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of team in a busy work setting.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification,although consideration will be given to a candidate with an alternative qualifications and relevant experience.

McCarthy & Stone have a wealth of support and benefits for their staff. These include:

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)
• Life insurance and company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

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About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!