Care and Training Practitioner

Helping Hand; Whitley Bay; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

25 days’ annual leave

Blue Light Card access

Employee Assistance Programme

Growth opportunities

Job summary

Helping Hands is seeking a part-time Care and Training Practitioner to support onboarding and coaching of carers. You will help ensure care plans are accurate, compliant and person-centred while assisting the branch with audits and documentation.

You’ll work in a role that blends training, supervision and on-site visits, contributing to a culture of growth and high-quality care for customers and teams alike.

Qualifications

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a road-worthy vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Communication skills

Driving licence

Job description

Department: East 7

Employment Type: Permanent - Part Time

Location: Cramlington

Reporting To: Amanda Birdsall

Compensation: £13,250 - £14,250 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a road-worthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility of the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathsways for growth and development within a nationwide, award-winning care provider.