Care and Training Practitioner

Helping Hands Homecare, Inc.; London Borough of Harrow; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

25 days leave plus bank holidays

Blue Light Card discounts

Employee Assistance Programme

Varied role with visits and leadership

Growth opportunities within nationwide

Job summary

Helping Hands in Harrow is seeking a part-time Care and Training Practitioner to shape exceptional care and support new carers from interview through onboarding.

You’ll coach and mentor carers, assist the branch with compliance and quality standards, visit customers to review care plans, and participate in on-call duties. The role combines field visits with team leadership within a supportive, nationwide care provider.

Qualifications

• Experience as a Care Assistant and a desire to advance your career.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication skills and a supportive approach to teamwork.
• Keen eye for detail and ability to maintain compliance and quality.

Responsibilities

• Train, mentor and support new carers to deliver high-quality care.
• Assist the branch with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain standards.
• Visit customers to review care plans and ensure safety and person-centred care.
• Carry out risk assessments with professional care.
• Support on-call duties in line with the branch rota.

Skills

Communication skills

People-first mindset

Attention to detail

Lead by example

Job description

Care and Training Practitioner

Department: East 5

Employment Type: Permanent - Part Time

Location: Harrow

Reporting To: Anhar Shamshudin

Compensation: £12,600 - £13,500 / year

Description

This is a part-time role, with a working week of 18 hours.

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.