Care and Training Practitioner

Helping Hands Home Care; Stroud; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Blue Light Card access

Employee Assistance Programme

Varied role

Growth opportunities

Job summary

Helping Hands Home Care in Stroud is seeking an experienced Care Team Leader to mentor carers, support branch compliance, and conduct visits to review and update care plans. You will lead by example, ensure safety and person-centred care, and participate in on-call duties to maintain service quality.

The role requires a full UK driving licence, a roadworthy vehicle, and strong communication skills to guide a care team while upholding the company’s standards and values.

Qualifications

• Experience as a Care Assistant and a desire to advance in your career.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication and a supportive approach to working with others.
• Attention to detail and ability to maintain compliance and quality standards.
• People-first mindset – calm, kind, and capable of leading by example.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across the care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication

Detail oriented

People leadership

Tools

UK Driving Licence

Job description

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers. Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

Application Deadline: 25 January 2027

Department: West 2

Location: Stroud

Compensation: £28,000 - £30,000 / year

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.