Care and Training Practitioner

Helping Hands Homecare; Basingstoke; Presencial; GBP 14.000 - 15.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Blue Light Card discounts

Employee Assistance Programme

Varied role blending customer visits,

Growth opportunities within a national

Descripción de la vacante

Helping Hands is seeking a Care and Training Practitioner in Basingstoke. The role focuses on coaching new carers from interview to onboarding, ensuring quality, compliance and strong relationships with customers.

You will train and support the care team, assist with audits and documentation, and participate in on-call duties. This is a part-time, permanent position offering purposeful work and opportunities for growth within a nationwide provider.

Formación

• Experience as a Care Assistant and desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.

Responsabilidades

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Conocimientos

Care experience

Driving licence

Communication skills

Attention to detail

People-focused leadership

Descripción del empleo

Care and Training Practitioner

Department: West 5

Employment Type: Permanent - Part Time

Location: Basingstoke

Reporting To: Suzanne Robinson

Compensation: £14,000 - £15,000 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We're a purpose-driven team helping people live well in the homes they love. Join us, and you'll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you'll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You'll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It's a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days' annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.