Care and Training Practitioner

Helping Hands; Banstead; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

25 days’ annual leave plus bank hols

Blue Light Card discounts

Employee Assistance Programme

Varied role combining visits with team

Growth opportunities within nationwide

Job summary

Helping Hands is seeking a Care and Training Practitioner in Epsom. This part-time role (30 hours/week) focuses on coaching new carers from interview through onboarding, ensuring quality, compliance and strong customer relationships.

You’ll lead by example, support branch operations, and develop care plans with a person-centred approach. The role emphasizes training, auditing, and on-going supervision to maintain high standards across the team, with opportunities for growth within a nationwide,

Qualifications

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication skills and a supportive approach to teamwork.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across the team.
• Visit customers to review care plans and ensure they remain accurate and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication skills

People leadership

Job description

Care and Training Practitioner

Department: East 6

Employment Type: Permanent - Part Time

Location: Epsom

Reporting To: Fi Bourne

Compensation: £21,000 - £22,500 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

This is a part-time role working 30 hours per week.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.