Care and Support Worker (Relief) based at The Hawthorns, Ellesmere Port

MHA; Ellesmere Port; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Life assurance

DBS checks

Uniforms

Counselling

Flexible annual leave

Discounts (Blue Light/Vivup)

Career progression

Long service awards

Job summary

MHA is hiring a Care and Support Worker (Relief) based at The Hawthorns, Ellesmere Port. The role provides person-centred care to help older residents live independently and with dignity, in a warm, supportive environment.

You will work as part of a team, following care plans, maintaining records and participating in training to develop skills. The position offers an attractive hourly rate and opportunities for progression within a values-driven charity.

Qualifications

• A caring and respectful approach to older people.
• Teamwork and clear communication with residents and staff.
• Good listening and ability to follow individual care plans.
• Willingness to undertake training, including QCF Level 2 in Health & Social Care.
• Previous care experience is desirable but not essential.

Responsibilities

• Provide care and support to meet residents’ personal, social, emotional, spiritual and practical needs, in line with individual care and support plans.
• Act as a key worker for a group of service users, supporting wellbeing and settling into the scheme.
• Assist with personal care, hygiene, mobility and the safe use of aids and equipment, following care plans and risk assessments.
• Promote residents’ dignity, privacy, choice and independence at all times.
• Support residents with day-to-day tasks such as housekeeping, laundry, shopping and managing their home environment where agreed.
• Encourage and support participation in social activities and outings to promote wellbeing and reduce isolation.
• Respond appropriately to calls for assistance and emergency situations, following scheme procedures.
• Maintain accurate written and verbal records in line with confidentiality and organisational policies.
• Work as part of a team, attending meetings, training, supervisions and appraisals as required.

Skills

Caring

Compassionate

Reliability

Job description

Care and Support Worker (Relief) based at The Hawthorns, Ellesmere Port

Salary: £13.79 per hour

For this role, we are currently considering candidates who live within approximately 15 miles of the Scheme. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.

About the role

We are looking for caring, compassionate and reliable Care and Support Workers to join our team at MHA. This is a rewarding role where you will support older people to live independently, safely and with dignity, while making a genuine difference to their everyday lives.

As a Care and Support Worker, you will provide person-centred care and support tailored to each individual’s needs. You will help create a warm, respectful and supportive environment, guided by MHA’s values and commitment to helping people live later life well.

What you will do

• Provide care and support to meet residents’ personal, social, emotional, spiritual and practical needs, in line with individual care and support plans.
• Act as a key worker for a group of service users, supporting their wellbeing and settling into the scheme.
• Assist with personal care, hygiene, mobility and the safe use of aids and equipment, following care plans and risk assessments.
• Promote residents’ dignity, privacy, choice and independence at all times.
• Support residents with day-to-day tasks such as housekeeping, laundry, shopping and managing their home environment where agreed.
• Encourage and support participation in social activities and outings to promote wellbeing and reduce isolation.
• Respond appropriately to calls for assistance and emergency situations, following scheme procedures.
• Maintain accurate written and verbal records in line with confidentiality and organisational policies.
• Work as part of a team, attending meetings, training, supervisions and appraisals as required.

About you

We are looking for someone who is kind, patient and committed, with a genuine interest in supporting older people.

You will bring:

• A caring and respectful approach, with sensitivity to the needs of older people.
• The ability to work well as part of a team and communicate clearly with residents, colleagues and professionals.
• Good listening skills and the ability to follow instructions and care plans.
• Willingness to undertake training, including working towards a QCF Level 2 in Health & Social Care (if not already achieved).
• Previous care experience is desirable but not essential, as full training and support will be provided.

You will be joining an organisation with strong values, a supportive culture and a commitment to the wellbeing of both residents and colleagues. At MHA, we believe this is more than just a job – it’s a career where you can feel proud of the difference you make every day.

Rewards and benefits

In addition to a competitive hourly rate, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).
• A strong pension scheme and life assurance
• Free DBS checks and uniforms
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training, recognised qualifications and clear career progression
• Long service awards to celebrate your contribution

Where the role requires a Standard or Enhanced DBS check, the successful candidate will be required to join and maintain membership of the DBS Update Service. MHA will pay for the DBS check and will provide an additional payment through payroll equivalent to the standard annual Update Service subscription fee. Further details will be provided during onboarding.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.