Care and support worker

Wrekin Housing Group; Newport; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Onsite parking

Continuous professional development

Enhanced maternity & adoption leave

Employee discounts & Rainly app

Cycle to work scheme

Long service recognition

Job summary

Wrekin Housing Group is seeking a Care Support Worker at Queenswood in Newport. This 37.5‑hour weekly role focuses on compassionate, person‑centred care for residents aged 55+ within ShireLiving Extra Care services.

You will promote dignity, independence and inclusion, maintain safety, and work closely with the team to deliver high‑quality care. An Enhanced DBS check and Right to Work in the UK are required. Benefits include onsite parking, training and various discounts.

Qualifications

• Enhanced DBS check required.
• Right to Work in the UK.
• Excellent communication and caring approach.

Responsibilities

• Provide care and support to residents aged 55+.
• Promote safety, dignity and independence in daily activities.
• Collaborate with team to deliver high-quality care.

Job description

Job IntroductionJob title: Care support workerHours: 37.5 hours per weekSalary: £13.15 per hourLocation: Queenswood, Station Road, Newport, Telford, TF10 7ZTAre you seeking a new challenge that lets you shine with your caring and compassionate nature? If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!About Queenswood:Our Shireliving Extra Care services provide homes for people over 55 years old, who need safety, security and reassurance with a range of care options available to meet their individual needs. Our vibrant communities within ShireLiving thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported. Queenswood is our brand-new scheme where we have 70 apartments housing tenants with varying needs.Joining our team at Queenswood will mean that you will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.We are looking for individuals who can demonstrate that they up hold our values, to ensure that the services to our customers are excellent. As a Housing and Assistant, you will bring the below values and behaviours. Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all timesCompassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needsCommunication - Always listen carefully, speak to people and act in a way that the person can understandCourage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactivelyCommitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.If you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you!Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached. Benefits:In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.Continuous professional development with training, coaching, and mentoringEnhanced maternity, shared parental, and adoption leaveFree onsite parkingPaid Carer’s leaveYou will have access to our comprehensive training platformAccess to a number of fantastic rewards including free and discounted tickets to popular destinationsAccess to our discounts and cashback app Rainly from day oneAccess to Blue Light DiscountAccess to our Employee Assistance ProgrammeCycle to work schemeLong service recognition schemeAbout Us:We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.The way we work is shaped by three simple behaviours:Own it – make it happenImprove it - move things forward.Live it – show understanding and compassionWe’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.Our Inclusive Culture:The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.ShireLiving offers the perfect lifestyle choice for over 55s looking to embrace retirement and plan for a hassle-free, comfortable and secure future, we support our residents to live their best life possible by promoting their personal development and independence.Recruitment process:To apply for this role,If you need any support with submitting your application, please email: [e-mail] role requires an Enhanced DBS CheckThis position does not offer sponsorship, and successful candidates will be required to have the Right to Work in the UK.*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.Care and support workerSalary £13.15 - £13.15Frequency HourlyJob Reference wrekinhousinggroup/TP/10081/771Contract Type Full Time / PermanentClosing Date 31 August, 2026Job Category Care & SupportBusiness Unit Care and SupportLocation Queenswood, Station Road, Newport, Telford, United KingdomPosted on 17 August, 2026