Care and Support Assistant

McCarthy & Stone; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join McCarthy & Stone as a Care & Support Assistant in Cardiff, where you'll provide high-quality care to elderly residents in a supportive environment. With excellent facilities and no travel between appointments, this role emphasizes person-centered care and teamwork. Enjoy competitive hourly rates and plenty of employee benefits.

Benefits

28 days holiday inclusive of bank holidays

Life insurance and company pension

Discounts on apartment purchases for employees

Management and leadership training

Employee assistance program with counselors

Qualifications

• Experience in a care or support environment preferred.
• Passion for improving the wellbeing of older people.
• Desire to offer excellent customer service.

Responsibilities

• Provide individual care to residents and encourage participation in activities.
• Deliver housekeeping support across the estate, including apartment cleans.
• Assist residents with appointments and transportation.

Skills

Customer service

Teamwork

Care for the elderly

Communication

Education

QCF Health and Social Care (Adults) Level 2

Job description

How would you love a care role where all your clients are in one place? No travelling in between and get paid whilst you train!

McCarthy Stone are recruiting a professional Care & Support Assistant to join the team at our prestigious Llys Isan development in Llanishen, Cardiff.

Built in 2019, Llys Isan is a Retirement Living Plus development that consists of 49 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate: £12.39 per hour, plus earn up to an additional £1.30 for working evenings and weekends.

McCarthy Stone have a wealth of support and benefits for their staff. These include:

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)
• Life insurance and company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assist Programme(including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role: As a Care & Support Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you’ll have the opportunity to use your people skills to make a real difference.

About you:

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.
• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of team in a busy work setting.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification,although consideration will be given to a candidate with an alternative qualifications and relevant experience.

Could thisrole be the perfect job for you?Apply now!All applications will bereviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

Our Customers

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The Benefits

24 days annual leave

Pension
plan

Life
assurance

Employee assistance helpline

Health
screening

Long service award

“I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It’s a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.”
Linda Diamond – House Manager