Care and Compliance Manager

Harbour Healthcare; Weston-super-Mare; On-site; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a Care and Compliance Manager to lead a dynamic team focused on enhancing care quality across their homes. This role involves conducting audits, developing improvement plans, and fostering relationships with stakeholders to ensure compliance and high standards of care. If you are passionate about making a positive difference and have a strong background in clinical auditing, this is an exciting opportunity to drive meaningful change in a supportive environment that values inclusion and empowerment.

Qualifications

• Experience in conducting quality audits and developing action plans.
• Ability to support and coach care teams to improve standards.

Responsibilities

• Lead a Care Services Support Team to ensure quality improvements.
• Conduct detailed audits and develop sustained improvement plans.

Skills

Auditing experience in a clinical environment

Leadership and team management

Stakeholder relationship management

Education

Post basic clinical qualification

Job description

Care and Compliance Manager - National Travel

Care Homes - South West Region

£50-£60k pa plus £5,000 Care Allowance and Mileage

Harbour Healthcare

This role is designed to lead a team to support a home in their quest for quality, ensuring that improvements in care are realised and sustainable. The Care and Compliance Manager will lead a Care Services Support Team to work alongside operational teams to support rapid change, identifying issues and implementing solutions to promote the safety of our residents, coach the home care team to enable them to provide a high standard of care, and gain the confidence of regulators and commissioners. This role is responsible for supporting various operational challenges, which could include interim management of a home, designing staffing models, liaising with regulators, and organising the production and gathering of evidence to demonstrate best practice care and a positive resident experience.

Who are Harbour Healthcare?

We are a family-run business with 24 care homes across the UK, growing year by year. We believe in inclusion, fostering belonging and empowerment at work by listening and engaging with our diverse communities. Our values are:

• Inclusive
• Caring
• With Integrity

Having family traditions at heart, we see ourselves as more than just a corporate entity. We believe that results come through our nurtured people and the quality of care we provide.

Job Purpose

• Deliver quality performance targets for Harbour care homes.
• Establish and maintain relationships with key external stakeholders.
• Support Company Directors in strategic objectives.
• Advise new Managers and those facing challenges.

Principal Role & Accountabilities

• Conduct detailed quality audits of each Care Home, evaluating outcomes against Key Performance targets and CQC KLOEs.
• Develop action plans to deliver sustained improvements.
• Monitor progress of Service Improvement Plans and report non-compliance to the Director of Quality and Governance.
• Assist in standardising documentation and best practices.
• Participate in Governance Meetings and present audit results.
• Assist in developing care-related policies and procedures.

Requirements

• Auditing experience in a clinical environment.
• Post basic clinical qualification (e.g., teaching, assessing, Infection Control).

Our Values

• Making a positive difference.
• Valuing diversity and individuality.
• Supporting rights, needs, and choices.
• Being responsible, sustainable, and innovative.

If you share our values and care, we want you! Please note all positions require an Enhanced DBS check for Children and Adults.

Interested? Click the apply button now!

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