Cardiology Medical Secretary: Patient Liaison & Admin Pro

The Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Dudley Group NHS Foundation Trust in Dudley is seeking an experienced NHS administrative assistant to support consultants and the broader clinical team. You will process referral letters, type clinical letters, and maintain accurate medical records and diaries.

You will act as the main point of contact for patients and professionals, assist in planning clinic activity, and help prepare reports while managing competing priorities to meet tight deadlines.

Qualifications

• GCSE English at grade C or above.
• NHS administration experience.
• Strong audio typing and transcription abilities.
• Proficient in Microsoft Word, Excel and Outlook; able to manage electronic diaries.

Responsibilities

• Deal with new referral letters and action as appropriate.
• Ensure typing of clinical letters in a timely manner.
• Be the main point of contact for patients, colleagues and other healthcare professionals on behalf of your consultant(s).
• Assist in planning and organisation of clinical activity (out-patient clinics, day case lists).
• Assist in collation of information for reports (medical reports, risk and complaint management).
• Prioritise workload, meet deadlines; manage multiple tasks.
• Maintenance of medical records and filing systems; tracking of records.

Skills

Audio typing

Transcription

Organised

Prioritisation

Education

GCSE English (C or above)

Tools

Microsoft Word

Excel

Outlook

Oasis

BigHand

Job description

The Dudley Group NHS Foundation Trust in Dudley is seeking an experienced NHS administrative assistant to support consultants and the broader clinical team. You will process referral letters, type clinical letters, and maintain accurate medical records and diaries.

You will act as the main point of contact for patients and professionals, assist in planning clinic activity, and help prepare reports while managing competing priorities to meet tight deadlines.