Cardiology Admin & Receptionist: Scheduling & Data

Allscreens Nationwide Ltd; Southall; On-site; GBP 21,000 - 25,000; Full time

Job summary

London North West University Healthcare NHS Trust is seeking a proactive Receptionist/Administrator for the Cardiology Department in London. You will provide a professional front-desk service, manage patient scheduling, and handle outpatient attendance records using the Patient Access System, while ensuring data accuracy and governance.

You will work with the Cardiology team to maintain a clean, organized reception area and support managers in delivering patient‑centred care, with focus on

Qualifications

• Proficient in Excel, Outlook and Word.
• Confident with computer databases and booking systems.
• Essential for accurate capture of clinical activity data.

Responsibilities

• Work as part of the Cardiology Department multidisciplinary team, providing an efficient administrative and reception service.
• Record all outpatient attendances (cashing-up) on the Patient Access System
• Book follow-up appointments, discharge back to the GP and/or add to waiting lists
• File documents according to Information Governance policy
• Communicate with patients, visitors and staff in a professional and courteous manner
• Communicate effectively using all available forms of communication
• Maintain an uncluttered and tidy reception area
• Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces
• Support the Managers and Supervisors in developing a patient focused service

Skills

Excel

Outlook

Word

Interpersonal skills

Attention to detail

Tools

Patient Access System

Databases

Booking systems

Job description

London North West University Healthcare NHS Trust is seeking a proactive Receptionist/Administrator for the Cardiology Department in London. You will provide a professional front-desk service, manage patient scheduling, and handle outpatient attendance records using the Patient Access System, while ensuring data accuracy and governance.

You will work with the Cardiology team to maintain a clean, organized reception area and support managers in delivering patient‑centred care, with focus on