Caravan Sales Admin Specialist

Woodlake Trails; Wigton; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Holiday discounts

Restaurant discounts

Life Insurance

Eye care voucher

Employee assistance programme

Job summary

Park Holidays UK is seeking a Sales Administrator to support the sales team by handling administrative tasks, managing customer interactions, and ensuring smooth operations within the department.

This role requires excellent organisational skills, attention to detail, and a strong focus on customer service in a busy holiday park environment. You will be the backbone of our sales operations, contributing to memorable guest experiences.

Qualifications

• Experience in a customer-facing role with a focus on service quality.
• Strong organisational skills with ability to manage multiple tasks.
• Excellent verbal and written communication skills across all levels.
• Weekend availability due to seven-days-a-week operation is advantageous.

Responsibilities

• Interact with potential customers, providing excellent service by answering inquiries and offering information about caravans and related services.
• Assist the sales team with administrative tasks, including preparing sales documentation, contracts, and invoices; maintain records of sales transactions and payments.
• Manage and update databases and systems to ensure information is accurate and accessible.
• Schedule appointments and tours for potential customers to view caravans in coordination with the sales team.
• Organise and maintain both physical and digital filing systems for sales documents and records.
• Collaborate with sales, finance, and internal teams to ensure smooth coordination and communication.
• Ensure all sales paperwork complies with company policies and is completed accurately and on time.

Skills

Customer service

Organisation

Verbal & written communication

Independent working

Tools

Microsoft Excel

Microsoft Word

Job description

Park Holidays UK is seeking a Sales Administrator to support the sales team by handling administrative tasks, managing customer interactions, and ensuring smooth operations within the department.

This role requires excellent organisational skills, attention to detail, and a strong focus on customer service in a busy holiday park environment. You will be the backbone of our sales operations, contributing to memorable guest experiences.