Car Rental CSR — Omagh | Flexible Shifts

Enterprise Holdings; Harrogate; On-site; GBP 27,000 - 33,000; Full time

Job summary

Enterprise Mobility, part of Enterprise Holdings, is seeking a Customer Service Representative for the Omagh Area. This role starts immediately, with 45 hours per week across seven days, and involves greeting customers, guiding them through rental options, and processing agreements.

The position offers a base salary of £30,209.40 per year and requires a full UK manual driving licence, with flexibility to work evenings and weekends.

Qualifications

• Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.
• Previous experience in customer service.
• Strong attention to detail and the ability to multitask in a busy environment.
• Strong work ethic and positive attitude.
• The flexibility to work a variety of shifts, including evenings and weekends.
• No drug or alcohol related offence within the last five years is permitted.
• You must be over 21 years of age for insurance purposes.
• You must have a full manual UK driving licence.
• Location: Omagh

Responsibilities

• Greet customers warmly upon their arrival, assisting them with the rental process from start to finish
• Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems
• Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer
• Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures
• Delivery and collection of vehicles across the region
• Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively
• Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements

Skills

Communication skills

Customer service experience

Attention to detail

Multitasking

Shifts flexibility

Job description

Enterprise Mobility, part of Enterprise Holdings, is seeking a Customer Service Representative for the Omagh Area. This role starts immediately, with 45 hours per week across seven days, and involves greeting customers, guiding them through rental options, and processing agreements.

The position offers a base salary of £30,209.40 per year and requires a full UK manual driving licence, with flexibility to work evenings and weekends.