Capacity Manager

Atos SE; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Pension Scheme

Private medical Cover

Income Protection

Life Assurance

25 days paid leave + National Holidays

Flex benefits program

Job summary

Atos seeks a Capacity Manager to proactively oversee IT capacity across services, applications, and infrastructure. You will identify constraints, forecast demand, and coordinate planning with technical teams to ensure resilience and scalable performance for clients.

The role focuses on preventing service disruption, guiding investments, and maintaining capacity dashboards and reports to support leadership in decision-making.

Qualifications

• Experience leading capacity management for complex IT/infrastructure environments.
• Ability to forecast demand and growth, and to translate into capacity plans.
• Strong collaboration with technical and operational teams to align capacity with business needs.

Responsibilities

• Monitor service, infrastructure, and application capacity trends.
• Identify capacity constraints and risks before they impact service.
• Coordinate capacity planning across technical teams.
• Assess the impact of major incidents on capacity and resilience.
• Support recovery planning during major incidents where capacity or performance is affected.
• Provide demand forecasting and growth planning.
• Escalate capacity-related risks to leadership teams.
• Maintain capacity reports, dashboards, and improvement plans.

Skills

Capacity management

Forecasting

Job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

1. Prevent Issues Before They Impact the Business:

As a Capacity Manager, you work proactively rather than reactively. You'll identify capacity constraints, performance risks, and future demand trends before they affect critical services, helping customers maintain service stability and resilience.

2. Influence Strategic Planning and Business Growth:

The role provides visibility across infrastructure, applications, and business demand. You'll work with technical and operational teams to forecast growth, shape investment decisions, and ensure services can meet future business requirements.

3. Drive Service Resilience Across Complex Environments:

You'll play a key role during major incidents and recovery activities by assessing capacity impacts, supporting resilience planning, and ensuring services can recover and scale effectively in complex enterprise environments.

Recruitment Summary

Stay ahead of demand, prevent service disruption, and help shape the future capacity and resilience of critical IT services.

Purpose:

Ensure sufficient IT service capacity is available to meet current and forecast business demand while minimizing the risk of service degradation or outages.

Key Responsibilities:

• Monitor service, infrastructure, and application capacity trends.
• Identify capacity constraints and risks before they impact service.
• Coordinate capacity planning across technical teams.
• Assess the impact of major incidents on service capacity and resilience.
• Support recovery planning during major incidents where capacity or performance is affected.
• Provide demand forecasting and growth planning.
• Escalate capacity-related risks to operational and leadership teams.
• Maintain capacity reports, dashboards, and improvement plans.

Key Deliverables:

• Capacity Risk Assessments
• Capacity Forecasts
• Performance & Utilisation Reports
• Capacity Improvement Plans

We Care About Our Employees' Happiness By providing:

• Pension Scheme - contributions matched up to 10%
• Private medical Cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.