Campus Receptionist/Administrator

Access Further Education Ltd (Trading as Access Creative College); Nottingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous holiday allowance

Pension

Employee assistance programme

Wellbeing benefits

Staff discounts

Cycle to Work

Job summary

Access Creative College Nottingham is seeking a friendly Campus Receptionist & Administrator to welcome students, staff and visitors while delivering essential administrative support at Confetti Campus.

The role covers front-of-house duties, attendance monitoring, admissions, events, safeguarding compliance and general campus administration. The ideal candidate has reception experience, strong communication, good IT skills with Office 365 and Google Workspace, and GCSE English and Maths.

Qualifications

• Previous reception, front-of-house or administrative experience.
• Excellent communication and organisational skills.
• Good IT skills, including Microsoft Office 365 and Google Workspace.
• Strong attention to detail and the ability to manage competing priorities.
• A professional, friendly and student-focused approach.
• GCSE Grade 4/C or above (or equivalent) in English and Maths.
• An understanding of safeguarding, GDPR and equality and diversity.
• Flexibility to support occasional evening and weekend events.
• Experience in education is desirable but not essential.

Responsibilities

• Managing reception, calls, emails, visitors and post.
• Supporting student attendance monitoring and administration.
• Assisting with admissions, enrolment and campus events.
• Managing visitor access and supporting safeguarding procedures.
• Maintaining health & safety records and campus documentation.
• Providing general administrative support to the campus team.

Skills

Communication

Organisation

Attention to detail

Student-focused

Time management

Adaptability

Education

GCSE English & Maths

Tools

Microsoft Office 365

Google Workspace

Job description

Location: Access Creative College Nottingham - Confetti Campus
Contract: Full-Time, Permanent
Hours: 37.5 hours per week + occasional evenings/weekends
Salary: £29,000
Reports to: Campus Administration Manager

About the Role

Are you friendly, organised and great with people? Do you enjoy a busy environment where every day is different?

Access Creative College is looking for a Campus Receptionist & Administrator to join our dynamic Nottingham team at Confetti Campus.

At Confetti, we do things differently. We’re a creative community where music, media, games, esports and events come together, and where students are encouraged to turn their passions into possibilities.

As the first point of contact for students, staff and visitors, you’ll play a key role in creating a welcoming, safe and positive campus experience, while providing essential administrative support to help everything run smoothly behind the scenes.

Your responsibilities will include:

• Managing reception, calls, emails, visitors and post.
• Supporting student attendance monitoring and administration.
• Assisting with admissions, enrolment and campus events.
• Managing visitor access and supporting safeguarding procedures.
• Maintaining health & safety records and campus documentation.
• Providing general administrative support to the campus team.

About You

You’ll have:

• Previous reception, front-of-house or administrative experience.
• Excellent communication and organisational skills.
• Good IT skills, including Microsoft Office 365 and Google Workspace.
• Strong attention to detail and the ability to manage competing priorities.
• A professional, friendly and student-focused approach.
• GCSE Grade 4/C or above (or equivalent) in English and Maths.
• An understanding of safeguarding, GDPR and equality and diversity.
• Flexibility to support occasional evening and weekend events.

Experience in education is desirable but not essential.

Why Join Us?

• £29,000 salary
• Full-time, permanent position
• Creative and supportive working environment
• Professional development and training opportunities
• Generous holiday allowance and pension
• Employee assistance and wellbeing support

If you’re organised, approachable and enjoy working in a busy, student-focused environment, we’d love to hear from you.

Who are we?

We are Access Creative College, formerly known as Access to Music, and we were founded in 1992. We're an Ofsted-inspected provider that reaches every corner of the country, with 7 campuses and over 2,500 students nationwide. We are proud to have achieved the national benchmark for education quality, recognised across the vast majority of our provision - Ofsted's 'Expected Standard' under the new inspection framework. We are part of Access Education Group, which boasts 32 campuses nationwide with over 5,000 students & apprentices across Access Creative College, dBs Institute (Higher Education) & Access Sport College.

What we offer?

• Generous Holiday Allocation
• Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
• Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
• Paid Leave:Enhanced Maternity, Paternity and Sick pay.

Diversity and open expression are fundamental to creativity. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees.

DBS Checks: Enhanced DBS clearance will be required.