Campus Life Administrator - Farnham

LGBT Jobs; Farnham; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

University for the Creative Arts (UCA) Farnham campuses across Surrey and Kent seek a Campus Life Administrator to support student administration, enquiries and advice services. The role covers programme administration, managing student records, timetabling, graduation and reception duties, and signposting for health and wellbeing.

As the first point of contact for student support and visitor enquiries, you will triage more complex requests to specialist services.

Qualifications

• Broad remit including programme administration and health and wellbeing signposting.
• First point of contact for student support and visitor enquiries.

Responsibilities

• Campus Life Administrator will deliver support for all aspects of the Campus Life remit and develop specialist knowledge with Campus Life Officers.
• Manage student records and registration statuses, timetabling and graduation, and on- and off-campus module changes.
• Provide reception services on a rota basis and triage complex enquiries to specialist services.

Job description

Broad remit including programme administration and health and wellbeing signposting

First point of contact for student support and visitor enquiries

Location across Surrey and Kent

The Campus Life Administrator is part of the Campus Life team, which is responsible for all matters related to student administration, enquiry and advice services. The team is part of the Student Life Department, which serves to provide a comprehensive and effective service across the student journey, enabling individuals to realise their potential

The post holder’s remit is broad and includes programme administration, managing student records and registration statuses, programme and module changes for on-campus and partner students; timetabling and graduation; provision of reception services on a rota basis and health and wellbeing signposting. In collaboration with Campus School colleagues, Campus Life Assistants play a central role in supporting the University’s student progression and retention strategies and student community activities. Campus Life Administrator will deliver support for all aspects of the Campus Life remit but will also develop specialist knowledge to support specific areas of work in collaboration with the Campus Life Officers and Manager.

In addition to their work to support the accuracy of the student record, the post holder is the first point of contact for student support and visitor enquiries ensuring that in the moment support is provided whenever possible and that more complex enquiries are effectively triaged to specialist services. This will involve working on a front desk for a proportion of the role alongside back-office functions.

Support for Applicants - If you require any reasonable adjustments during the redeployment or selection process, please let People & Culture know when submitting your application, or at any stage during the process, so that we can discuss appropriate support.

For an informal conversation regarding the role please contact Campus Life Manager, Sharon Titchard at [e-mail] and [e-mail].

At UCA, creativity and innovation are at the heart of what we do. Our legacy of educating eager and passionate artists, makers and thinkers runs back almost 160 years, and today we’re helping shape a global future that supports and nourishes talent worldwide.

Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries. We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustainability, design, textiles, animation, history and culture, and more.

Are you ready to share your passion for creativity with the next generation of innovators?