Campus Domestic Services Operations Lead

University of Southampton; Southampton; On-site; GBP 42,000 - 54,000; Full time

Job summary

University of Southampton is seeking an experienced Domestic Services Support Manager to lead the day-to-day delivery of cleaning services across five campuses. You will bolster the Domestic Services Manager with operational leadership, oversee a team of around 150 colleagues across multiple shift patterns, and ensure safe, efficient and responsive service delivery.

The role focuses on BAU activity, providing visible management, monitoring performance, and coordinating resources while aligning

Responsibilities

• Provide operational leadership across five geographically distinct campuses for cleaning services.
• Monitor standards and performance; respond to operational issues.
• Coordinate resources and ensure service levels are consistently met.
• Support the Domestic Services Manager and supervise ~150 colleagues across four shift patterns.
• Drive operational excellence while enabling longer-term service development.

Job description

University of Southampton is seeking an experienced Domestic Services Support Manager to lead the day-to-day delivery of cleaning services across five campuses. You will bolster the Domestic Services Manager with operational leadership, oversee a team of around 150 colleagues across multiple shift patterns, and ensure safe, efficient and responsive service delivery.

The role focuses on BAU activity, providing visible management, monitoring performance, and coordinating resources while aligning