Campus Cleaning Specialist (Part-Time)

Heriot-Watt University; Galashiels; On-site; GBP 25,000 - 26,000; Part time

Job summary

Heriot-Watt University is seeking a part-time Cleaner at the Scottish Borders campus to maintain high cleaning standards across student accommodation, offices, meeting rooms and lecture theatres.

The role requires English language proficiency, strong customer service, and the ability to work quickly and accurately in a busy environment. Training will be provided to support effective service delivery.

Qualifications

• Demonstrable ability to speak and understand English to follow verbal and written instructions and deal with customer/student queries.
• Well-developed interpersonal skills.
• Demonstrable excellent customer service.
• Demonstrable ability to work quickly, flexibly and accurately in a pressured environment.
• Demonstrable professional and proactive approach.
• Attention to detail.
• Experience of working within a similar cleaning environment.
• Experience of operating relevant cleaning equipment.

Responsibilities

• To ensure all University buildings and accommodation are cleaned to a high standard following the standard operating procedures
• Use appropriate equipment and machinery, reporting any faults to Cleaning Supervisor
• Work within and ensure service level agreements are met
• Support line management to deliver a flexible, efficient and professional service to all our customers
• Report repairs, faults and maintenance to Cleaning Supervisor

Skills

English proficiency

Interpersonal skills

Customer service

Fast working under pressure

Professional and proactive

Attention to detail

Job description

Heriot-Watt University is seeking a part-time Cleaner at the Scottish Borders campus to maintain high cleaning standards across student accommodation, offices, meeting rooms and lecture theatres.

The role requires English language proficiency, strong customer service, and the ability to work quickly and accurately in a busy environment. Training will be provided to support effective service delivery.