Campaign Operations Manager

Guardian News and Media Limited; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme generous

Volunteer days

Job summary

Guardian News and Media Limited is seeking a Campaign Operations Manager to lead campaign management across the Guardian's digital portfolio, from setup to delivery and optimisation.

The role operates in a hybrid environment with 2 days in the Kings Cross office and 3 days remote, supporting clients and agencies to ensure campaigns run smoothly and deliver strong results.

Qualifications

• Confident with technology and picking up new tools or systems.
• Proactive at communicating with key internal and external stakeholders to share insights and to raise challenges & solutions.
• Curious and willing to explore all parts of the digital advertising ecosystem.
• Confident liaising directly with sales and tech colleagues as well as technical support teams and clients to troubleshoot and solve problems.
• Able to demonstrate exceptional workload prioritisation and ability to work to deadlines.
• Confident working with Ad server and related software.

Responsibilities

• Support clients and agencies in the fulfilment of digital campaigns, from campaign sign off to reporting.
• Act as a support to the agencies, ensuring that campaigns are tracking correctly, offering best-in-class campaign management and customer service.
• Set up campaigns across the Guardian's digital portfolio - trafficking, testing/uploading creative units and troubleshooting any issues to ensure that campaigns run smoothly
• Provide insight and analytics across The Guardian's digital properties and business units to aid in the optimisation of advertising technologies in use

Skills

Campaign management

Ad server

Stakeholder comms

Digital advertising

Problem solving

Tools

Ad server

Analytics software

Job description

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

We are now looking for a Campaign Operations Manager to join our Advertisingteam.

You will be responsible for campaign management across the Guardian digital portfolio, from set up through to delivery and optimisation, ensuring campaigns are set up and delivered to reach optimal results.

About the role

• Support clients and agencies in the fulfilment of digital campaigns, from campaign sign off to reporting.
• Act as a support to the agencies, ensuring that campaigns are tracking correctly, offering best-in-class campaign management and customer service.
• Set up campaigns across the Guardian's digital portfolio - trafficking, testing/uploading creative units and troubleshooting any issues to ensure that campaigns run smoothly
• Provide insight and analytics across The Guardian's digital properties and business units to aid in the optimisation of advertising technologies in use

About you

• Confident with technology and picking up new tools or systems
• Proactive at communicating with key internal and external stakeholders to share insights and to raise challenges & solutions.
• Curious and willing to explore all parts of the digital advertising ecosystem.
• Confident liaising directly with sales and tech colleagues as well as technical support teams and clients to troubleshoot and solve problems.
• Able to demonstrate exceptional workload prioritisation and ability to work to deadlines.
• Confident working with Ad server and related software.

We actively encourage applications from groups traditionally underrepresented in the UK media

We operate in a hybrid environment working 2 days a week from our offices in Kings Cross and 3 days a week remotely.

We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements.

Benefits at the Guardian

You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.

You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.

We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

Culture and wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status.

We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and Pilates classes. These run alongside our corporate gym membership and cycle to work scheme.

Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.

Learning and development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Guardian News and Media is proud to be a London Living wage employer. The minimum salary for any full-time role within the organisation is £30,000 per annum. Salary ranges are dependent on skills and experience