CAMHS Team Secretary

Blackpool Teaching Hospitals NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is recruiting for an administrative/secretarial role within the Child and Adolescent Mental Health Service (CAMHS). The post holder will coordinate appointments, prepare routine and non-routine letters and documents, and support the CAMHS Clinical and Duty Teams with confidential patient information handling.

Responsibilities include maintaining electronic systems, liaising with clinicians and families, and prioritising daily tasks to meet local

Qualifications

• Experience providing administrative and secretarial support in a clinical or CAMHS setting.
• Managing appointments systems and handling patient information with confidentiality.
• Liaising with clinicians, families, and other agencies.
• Prioritising, planning and completing day-to-day work to local/national targets.

Responsibilities

• Provide a full administrative and secretarial service to CAMHS Clinical and Duty Teams, managing appointments and correspondence.
• Maintain and update clinical and non-clinical electronic systems.
• Ensure confidentiality of patient information and correct storage of records.
• Coordinate office cover within the team and respond to queries from families and professionals.

Job description

This post is based with the Child and Adolescent Mental Health Service (CAMHS). The post holder will work closely with the team to provide a full administrative and secretarial service. Key tasks for the post holder are the co-ordination and provision of administrative support to non-medical staff within the service including the managing of appointments systems, handling client information etc. The post holder will also participate in co-ordination of office cover within the Team., To provide a comprehensive secretarial, administrative and information service to the CAMHS Clinical and Duty Teams, in respect of managing of appointments, dealing with correspondence, composing as required routine and non-routine letters and other documentation related to the service i.e. reports, and taking personal responsibility for confidential issues.
Maintain and update clinical and non-clinical electronic systems.
Respect and maintain confidentiality of patient information, ensuring all typed patient records are correctly stored on CAMHS patient electronic information system, and telephone conversations are not overheard by the public.
To liaise with Clinicians when receiving queries from families, healthcare, social care professionals and other agencies.
Responsible for using own initiative to prioritise, plan, action and complete personal day to day work in line with local and national access and waiting targets.
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty-five-minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.