Call Centre Agent

Trade Recruit; Peterborough; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Private healthcare

Pension

20 days holiday + bank holidays

Job summary

Trade Mastermind is seeking experienced Call Centre Agents to join our Peterborough HQ sales team. You will own the full sales journey, from initial outbound contact and selling a £97 Discovery Day ticket, to nurturing clients and completing the sale at events.

We reward energy, resilience and a competitive mindset with a clear KPI-driven environment, uncapped commission and strong progression opportunities within a high-performance team.

Qualifications

• Minimum of three years' outbound phone sales experience.
• Proven track record of achieving sales targets.
• Experience managing prospects through a pipeline.
• Comfort making high volumes of calls, handling objections and closing.

Responsibilities

• Call warm outbound leads and speak with construction/trade business owners.
• Sell the value of attending a Trade Mastermind Discovery Day and secure places.
• Manage your own pipeline, follow up with clients, and nurture relationships.
• Meet clients face-to-face at events and drive the sales journey to completion.

Skills

Outbound sales

Cold calling

Negotiation

Pipeline management

Target driven

Tools

CRM software

Phone system

Job description

Call Centre Agent - Trade Mastermind

End-to-End B2B Sales | Peterborough HQ

Salary: £27,000-£30,000 + uncapped commission

OTE: £45,000-£65,000+

Bonuses: Ticket sales commission + attendance override bonuses

Package: Full sales training | Fast progression | Private healthcare | Pension

Join a High-Performance Sales Team

Trade Mastermind is one of the UK's leading business education and coaching companies for the construction industry. Founded by BBC The Apprentice winner Joseph Valente, we've helped over 5,000 trade business owners grow and scale their companies.

We are now looking for experienced Call Centre Agents to join our high-energy sales team at our Peterborough HQ.

This isn't a traditional call centre role. You'll take ownership of the full sales journey - from making the first call and selling a £97 Discovery Day ticket, through to nurturing your clients and meeting them face-to-face at the event.

The Role

You will be calling warm outbound leads and speaking directly with construction and trade business owners who are interested in growing their companies.

Your job is to understand their situation, sell the value of attending a Trade Mastermind Discovery Day and secure their place at the event.

From there, you will manage your own pipeline, follow up with your clients and build the relationship before they attend. On event days, you will have the opportunity to meet your clients face-to-face and continue the sales journey in person.

You will work in a fast-paced, target-driven environment with clear KPIs, structured sales processes, daily coaching and a team focused on performance.

What We Are Looking For

We are looking for experienced outbound salespeople who are confident on the phone and know how to close.

You will need a minimum of three years' outbound phone sales experience, a proven track record of achieving sales targets and strong experience managing prospects through a pipeline.

You should be comfortable making high volumes of calls, handling objections, following up consistently and asking for the sale.

Most importantly, you will need energy, resilience and a competitive mindset. We want people who enjoy targets, want to earn commission and are motivated by progressing their careers.

What You'll Get

Alongside a £27,000-£30,000 base salary, you will have uncapped commission with an expected OTE of £45,000-£65,000+.

You will receive full sales training and daily coaching, monthly incentives, 20 days' holiday plus bank holidays, private healthcare, pension and access to our new 20,000 sq. ft. Trade Mastermind University HQ in Peterborough.

Career Progression

Trade Mastermind is growing quickly, and strong performers have the opportunity to progress into roles including Senior Sales Executive, Team Leader, Telesales Manager, High-Ticket BDM, Sales Manager and Division Lead.

Promotion is based on performance - not time served.

This role won't suit inbound-only salespeople, appointment setters with no closing experience, or anyone uncomfortable working to ambitious targets.

But if you want full ownership of the sales journey, uncapped earning potential and a genuine opportunity to build a career in sales, we want to hear from you.