Call Center Operator - Uncapped Commission (Whitley Bay)

JR United Kingdom; North Tyneside; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic team in North Tyneside. This role offers a starting salary of £25,087, rising to £25,684 after 8 months, with uncapped commission opportunities. You will engage with customers, helping them enhance their digital experiences while enjoying a supportive work environment. Flexibility and career development are prioritized, along with a range of attractive perks including healthcare services and generous family leave. If you have a passion for customer interaction and sales, this is the perfect opportunity for you.

Benefits

Access to online GP services

Paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental cover

Qualifications

• Confidence in talking to people and building relationships.
• Ability to manage negotiations and provide excellent customer service.

Responsibilities

• Engaging with customers over the phone to enhance their digital lives.
• Recommending suitable products without hard sales tactics.

Skills

Communication Skills

Customer Service

Sales Skills

Job description

Call Center Operator - Uncapped Commission (Whitley Bay), North Tyneside

Client: EE

Location: North Tyneside, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re confident talking to people, asking questions, and building relationships, then this role could be suitable for you. Whether you have life experience or are skilled at managing family negotiations, you possess transferable skills for a sales advisor role at EE. Training will be provided to help you confidently discuss our products and services.

This role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. We do not do ‘hard sales’. Join our Sales Team in Tyneside or Gosforth.

We offer flexibility to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and progression.
• Season Ticket Travel Loan for commuting costs.
• Volunteering days to support your community.
• Optional private healthcare and dental cover.

Join our team for a supportive environment, meaningful training, and opportunities to build a lasting career. What are you waiting for?