Call Center Operator - Uncapped Commission (Wallsend)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a confident Call Center Operator to join their dynamic Sales Team in Newcastle. This role focuses on enhancing customers' digital experiences through engaging conversations rather than hard sales tactics. With a competitive starting salary and opportunities for growth, you'll receive tailored training and support to build a lasting career. Enjoy flexibility in your schedule and a range of benefits, including online healthcare access and generous family leave. If you're ready to make a difference and thrive in a supportive environment, this is the opportunity for you!

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family Leave with full and half pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental coverage

Qualifications

• Confidence in talking and building relationships.
• Ability to handle negotiations and discussions.

Responsibilities

• Discuss with customers how to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Sales Skills

Customer Service

Education

High School Diploma

Job description

Call Center Operator - Uncapped Commission (Wallsend), Newcastle-upon-Tyne, Tyne and Wear

EE

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters: If you’re confident in talking, enjoy asking questions, and building relationships, this role could be for you. Whether you have life experience or handle daily negotiations, your skills are transferable to a sales advisor role with EE. We’ll provide training on our products and services.

We focus on conversations, not hard sales. Your role involves discussing with customers over the phone how we can enhance their digital lives and recommend suitable products. Join our Sales Team in Tyneside or Gosforth.

We offer flexibility to support your life, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds annually.
• Support for career development.
• Season Ticket Travel Loan.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?