Customer Service Advisor - Uncapped Commission (Treharris)

JR United Kingdom; Treharris; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic Sales Team in Treharris. This role offers a competitive salary with uncapped commission and is perfect for those who excel in communication and relationship building. You will engage with customers over the phone, helping them discover the right products to enhance their digital lives. With a focus on flexibility and support, this opportunity allows you to manage your own breaks and even work from home occasionally. Join a company that values your growth and offers a range of benefits, including private healthcare and generous family leave.

Benefits

Online GP access

Paid carer's leave

Family Leave

Product discounts

Career development support

Volunteering days

Optional Private Healthcare

Dental coverage

Qualifications

• Confident communicator with a knack for relationship building.
• Ability to engage customers and understand their needs.

Responsibilities

• Engaging with customers to enhance their digital experiences.
• Discussing suitable products without hard sales tactics.

Skills

Customer Communication

Sales Skills

Relationship Building

Job description

Job Title: Customer Service Advisor - Uncapped Commission (Treharris)

Client:

EE

Location:

Treharris, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Type: Full time, Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• Starting salary of £25,087 rising to £25,684 at 9 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalized maternity, paternity, and adoption leave, with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
• Support for carving your own career path. We’re passionate about developing our people and supporting your career goals.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental coverage for you and your family.